Contracts Manager, Outreach
$90-117k
Sales execution platform
Be an early applicant
Sales execution platform
1001+ employees
Be an early applicant
$90-117k
1001+ employees
Company mission
To change the way companies engage with their customers throughout their lifecycle.
Role
Who you are
- Do you love working with contracts?
- Are you incredibly detail oriented and love managing a high-volume of customer and vendor agreements?
- Are you a problem solver who wants to help business teams close deals in a fast-growing company?
- We are looking for a self-starter who has a passion for supporting a legal team by keeping workflow moving and being the initial reviewer on many of our legal requests submitted by business owners
- 2-5 years of experience managing and negotiating customer and vendor contracts, preferably in an in-house corporate legal setting
- Knowledge and understanding of key contract types relevant in the SaaS sector – online terms of service, MSAs, SOWs, DPAs, NDAs, etc
- Knowledge of electronic signature processing software
- Knowledge of CLM software
- Excellent research, reasoning and analytical skills
- Excellent time management skills, including the ability to manage a high volume of contracts and deadlines concurrently
- High level of attention to detail with excellent organizational skills and dedication to accuracy
- Can work independently, with the ability to anticipate and address follow-up needs and escalate issues for management review
- Able to work effectively in a team environment and establish working relationships with coworkers to successfully accomplish objectives
- Excellent interpersonal and communication skills with the ability to balance perseverance, humor, and dedication while displaying a strong backbone when needed
- You embody our core values. We are Trusted Advisors, We Win As One Team, We Take Ownership
- Understanding of contract lifecycle processes and contract negotiation preferred
- Paralegal certificate or equivalent legal education preferred
What the job involves
- The Outreach Legal Team is small, but mighty—delivering high-impact support across the organization
- Not only are we instrumental in helping the company achieve its strategic objectives while effectively managing legal risk, but the Legal Team plays a vital role in supporting customer success and vendor relationships, beginning with the contracting process
- Outreach’s Legal team is hiring! We're a growing team that supports the entire organization from Sales and Marketing to HR, Finance, Product, Engineering and everything in between!
- As Legal Analyst/ Contracts Manager you'll play a primary role in the contracting process here at Outreach
- Day to day contract management for vendor and commercial Software as a Service (Saas) Agreements, Order Forms, Nondisclosure Agreements (NDAs), Master Service Agreements (MSAs), Data Processing Addenda (DPAs) and other agreements. This includes confirming final versions of contracts are signed and processed accurately and utilizing the contract lifecycle management software (CLM) to update and maintain contract repositories
- Manage legal queues, triage and assign contracts for further review; coordinate the contract negotiation and execution process with internal and external stakeholders
- Create, review, edit, and mark up a wide range of vendor and commercial agreements in accordance with standard approved playbook terms
- Maintain and organize contract records in the CLM and utilize e-signature software to send out contracts for signature, follow up where necessary and maintain up to date records for all commercial and vendor contracts
- Gather internal feedback from other reviewers in the purchase contracting process and incorporate that feedback in the purchase contract
- Work with business owners to understand their purchase requirements and reflect those requirements in the purchase contract
- Review and implement ways to increase efficiency in contract workflow process
- Enforce organizational contract policies and procedures
- Collaborate and partner effectively with Deal Desk, Finance and Legal to refine templates, playbooks and contracts processes
- Work on other projects as assigned
Our take
Alongside the longstanding problems of identifying and closing sales, Customer Relationship Management (CRM) has long faced challenges with poorly integrated technology, which has inspired a flurry of companies targeting efficiency in the sector. Outreach is a sales execution platform that enables users to build more pipeline, proactively fix deal risks, and make the best decisions to advance their deals across every moment of the sales cycle.
Outreach is a leader in its category; delivering a comprehensive suite of sales tools, and generating AI-driven insights from a rich set of industry data. The company's focus on AI, which included the development of a ‘knowledge AI assistant’ for salespeople, is what allowed it to get ahead in the market. There are numerous competitors in the space, however Outreach has proved to command investor respect, having achieved Unicorn status in 2020.
Outreach has continued to display good growth, and has become a mission-critical part of the revenue stack for many customers - of which it boasts over 5000 globally. Notable names served by the company include Siemens, Twilio, and zoom.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$200m
SERIES G
Jun 2020
$50m
SERIES F
Total funding: $527.3m
Company benefits
- Dental and vision coverage
- 401(K)
- Parental leave
- Flexible time off
- Work from home opportunities
- Health insurance
Company HQ
Interbay, Seattle, WA
Leadership
Manny Medina
(CEO)Manny was employee number three on Amazon’s AWS team, and led the Microsoft mobile division from launch.
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