Senior Workplace Coordinator, Croud
+ Discretionary Annual Performance Based Incentive
More information about location
3+ days a week in office (The Bard Building, London)
Performance marketing agency
Be an early applicant
Performance marketing agency
501-1000 employees
Be an early applicant
+ Discretionary Annual Performance Based Incentive
More information about location
3+ days a week in office (The Bard Building, London)
501-1000 employees
Company mission
To drive business performance and growth for ambitious brands through reinvention.
Role
Who you are
- Previous experience in a high-volume front-of-house or customer-facing role
- Exceptional attention to detail
- A proactive team player with a “can-do” attitude, ready to tackle challenges to get the job done
- Excellent communication skills, with a solutions-focused mindset
- Confident in managing inquiries and engaging with people at all levels
- Experience in event coordination and hospitality is desirable
- Strong problem-solving skills, with the ability to think on your feet and adapt to changing circumstances
- Highly organised, with the ability to multitask and prioritize effectively in a dynamic environment
- Committed to fostering an inclusive and positive workplace culture
- Flexible approach to working patterns, including availability for evenings when needed
What the job involves
- The Senior Workplace Coordinator role is at the forefront of delivering a positive workplace experience for the LDN staff and visitors
- To show high levels of customer care and service to all clients, partners and Croud employees
- Your dedication to excellence in client service will be evident in every interaction, contributing to the overall success and satisfaction of the LDN workplace
- Manage day-to-day operations and oversight of visitors, client meetings & reception, as well as meeting rooms with the support of the workplace team to ensure smooth running of meetings and events
- To provide a high level of professionalism, warm courteous and prompt welcome on arrival for all visitors to the Workplace
- To ensure the building management are aware of any maintenance issues requiring attention in the office
- Report to Senior Workplace Manager
- Ensuring Health & Safety compliance for the LDN workplace
- Manage ordering of Staff lunches
- Support the workplace sustainability policy so that it meets current and impending regulations and reduces the Group's carbon footprint in line with our sustainability and corporate social responsibility policies including
- Support an effective and efficient workplace operations that support in the running of an inclusive and sustainable workplace
- Ensure meeting rooms are always presented to the highest standard and the office and IT teams are kept abreast of daily meeting room schedules
- Manage all incoming telephone calls and emails/ enquiries efficiently and transfer messages if needed
- To provide assistance for meeting room bookings as required and to liaise with relevant parties to ensure the delivery of a professional service
- To carry out regular checks of the meeting rooms on site to ensure correct set up and readiness for use, including rearranging furniture and room layouts as required
- To anticipate visitors needs, offering refreshments and ensuring that their arrival is communicated to the relevant people promptly
- To maintain an organised and tidy work area - this is to include the front desk, client seating and kitchen
- Ensure stock levels are replenished, stationery is ordered as required
- Assist the Senior Workplace Manager in organising LDN events from planning to execution including, but not limited to, venue searches, invitations, RSVP management and set ups
- Support the Global EA & Head of Events with larger UK group events
- Power each agency within the Group through supporting execution of culture events and initiatives
Salary benchmarks
Our take
Marketing teams are often under-resourced and over-stretched, and the 24/7 nature of the field only amplifies these difficulties. Yet, digital marketing continues to be a vital part of businesses marketing strategy as the opportunities for business success online continue to grow.
Croud has a unique approach to assisting digital marketers. It's propriety technology supports planning, automation and delivery of digital marketing campaigns. Croud's capability to deliver this at scale is supported by their "Croud Control" platform, a digital platform that links over 2,300 on-demand digital experts known as "Croudies" to clients.
Croud continues to expand its network of "Croudies" and the digital products available to clients. For example, its in-house "Croud Creative" team provides instant creative resources to media teams allowing them to create world-class campaigns. It also continues to make acquisitions to strengthen its position, and remains well regarded in the space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
50% female employees
29% employee growth in 12 months
Company
Funding (1 round)
Nov 2019
$37.4m
LATE VC
Total funding: $37.4m
Company benefits
- Work from home opportunities
- 25 days holiday a year
- Annual performance bonus
- Sale commission
- Recruitment referrals bonus
- Gym membership contributions
- Ride to Work scheme
- Rail card
- Season Ticket loan
- Free fruit, breakfast cereals and tea & coffee
- Free home office chair
- Life and income protection
- Medical cash plan
- Share option scheme
- Agile Working Policy
- Summer Fridays
Company values
- Passion: Really caring about what we do - and about doing a great job for our clients. But also about our objectives, our personal development, each other, and about Croud’s success as a business
- Imagination: We never rest on our laurels and are natural problem-solvers. We continually push the boundaries for our clients – whether that’s through technological advancement or innovative business solutions
- Integrity: We care about doing the right thing, and about acting as a partner – not a supplier – to our clients. We put accountability, transparency, and meaningful results at the centre of everything we do
Company HQ
London, UK
Articles
Leadership
Ben Knight
(Founder)Ben worked within search for over ten years, and realised there was a gap in the market to deliver a more innovative way of working, so founded Croud, to cater to clients' 24/7/365 demands
Luke Smith
(CEO)Luke started his career at News International and The Economist, then turned his hand to agency relationship management at Google, where his belief that the agency model was broken grew.
People progressing
Joined as a Digital Director, promoted to Head of SEO after 1 year. Moved to become Director of Organic Performance after another 1 year and 10 months.
Having started at Croud as a Client Strategy Executive, Caroline is now Client Director
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