Brand Insights Analyst, Launchmetrics

• Minimum 2 years experience with data analytics
• Fluent in English (native or equivalent fluency)
• Intermediate Excel skills and appetite for analysis and writing data-driven insights
• Strong sense of precision and accuracy
• Ability to engage with a wide variety of team members at different levels
• Strong relationship building and influencing skills
• Demonstrate an ability to adapt to complex and changing environments
• Ability to understand customers’ business challenges and needs
• Demonstrates innate curiosity and enthusiasm for doing new things in new ways
• Deals with issues constructively, seeking effective resolution and swift decision making
• Perceptive and sensitive to the needs and motivations of others

Desirable

• The Brand Insights Analyst has the mission to deliver insightful data to our high-service customers via the Launchmetrics products and services
• Combining advanced industry knowledge (Fashion, Lifestyle & Beauty) with data, the Brand Insights Analyst will build and own customer relationships with the support of his manager, acting as a trusted partner for our customers to provide data driven recommendations and support their initiatives to drive their marketing and communication strategy
• Be an expert on platform functions and data to become a strategic advisor for clients, continuously driving value and ROI- connecting their goals to outcomes and developing relationships with multiple stakeholders and customer teams
• Ensure that direct management is up-to-date on clients documentation, reviews, reports, and risk and collaborate with direct managers to prepare regular account reviews with clients to ensure communication around priorities, reporting, data, and platform needs
• Support direct managers for day-to-day tasks linked to accounts with larger revenue while being accountable for its own accounts portfolio of smaller revenue
• Make sure to deliver customers’ reports & analysis on time and ensure that the data delivered to customers is accurate by conducting regular checks and liaising with internal teams to improve queries & data capture
• Proactively act as a timekeeper within its own team to make sure that all customers receive feedback in reasonable timing no matter the type of requests
• Act as the main customer contact for training on the Launchmetrics products, update of customers contacts lists, as well as questions on data/scope of work
• Collect customer needs and share feedback around products, new KPIs and measurement analyses to internal teams, piloting new developments alongside customers
• Identify trends and patterns in datasets to build detailed and insightful reports, utilizing quantitative and qualitative analyses to make recommendations around brand performance
• Build actionable reports to customers, acting as a thought leader to make recommendations around their brand performance
• Be an expert and evangelist of Launchmetrics’ unique measurement methodology

• We usually respond within a week
• Intro Call
• Meet & Greet
• Skills Assessment
• Culture Fit Interview
• Leadership Interview