Engineering Manager, Trustpilot

Trust and Transparency

Salary not provided

Plus bonus

React
MongoDB
AWS
Docker
CSS
TypeScript
C#
Node.js
Next.js
BigQuery
DynamoDB
Senior level
London
Trustpilot

Consumer review website

Open for applications

Trustpilot

Consumer review website

501-1000 employees

B2CB2BMarketplaceMarketingReviewsCommunity

Open for applications

Salary not provided

Plus bonus

React
MongoDB
AWS
Docker
CSS
TypeScript
C#
Node.js
Next.js
BigQuery
DynamoDB
Senior level
London

501-1000 employees

B2CB2BMarketplaceMarketingReviewsCommunity

Company mission

To bring people and businesses closer together to create ever-improving experiences for everyone.

Role

Who you are

  • We are seeking Engineering Managers who have experience building great products and applications at scale, using the right technologies while focusing on delivering value for our users
  • We are looking for someone with at least a few years of experience developing software engineers and who knows how to grow them and make teams effective
  • Several years of Engineering Management experience on top of a solid technical background
  • Experience with cloud services, such as AWS, or Google Cloud
  • Solid background in API technologies and usage
  • Comprehensive knowledge of Agile Methodology
  • Experience with high volume, scalable systems
  • Experience developing and deploying Front-End (Web & Mobile) changes
  • Experience in coaching, mentoring, and growing your team and empowering each of them to be at their best
  • Extensive stakeholder management experience with a focus on working with the wider business and the ability to create alignment across teams
  • A desire to contribute to the future of Trustpilot, and the ability to make crucial technical decisions, in a pragmatic way
  • You enjoy cloud and SaaS platforms and enjoy leveraging the services it provides

What the job involves

  • Own the delivery of major initiatives and balance delivery with sustainable engineering practices
  • Define and prioritize deliverables for new products/enhanced functionality, coordinating cross-functional scoping and feasibility to support business and customer needs
  • Manage and mitigate high-risk elements of initiatives, effectively communicate issues, risks, and dependencies with stakeholders, escalating where appropriate
  • Ensure teams have the appropriately high technical competence and aim for quality
  • Develop and support a great team of skilled and motivated engineers, setting clear expectations via constant feedback and 1:1s practices
  • Collaborate with the engineering leadership to engage, develop and retain talent
  • Facilitate the advancement of team members through the creation of developmental opportunities and targeted skill enhancement via mentoring and professional coaching
  • Build a positive and consistent work environment based on transparency, accountability, and trust

Salary benchmarks

Our take

Fuelled by the rise of the consumer voice, Trustpilot started out from the vision that a brand's future is trust and transparency powered.

Since launching, Trustpilot has over 167 million reviews across the 714,000+ websites on its platform, with new reviews being added every single second. The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.

Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. The company is entering a new period of growth as it navigates a renewed strategic direction, fuelled by a successful IPO in 2021.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

41% female employees

1% employee growth in 12 months

Company

Funding (last 2 of 7 rounds)

Mar 2019

$55m

SERIES E

Jan 2017

$6.8m

LATE VC

Total funding: $178.7m

Company benefits

  • Maternity & Paternity pay
  • Train travel scheme
  • '20% time' - work on anything you’d like
  • 28 days holiday (excl. bank holidays)
  • Work from home opportunities
  • Pension and life insurance
  • Full access to Headspace
  • Regular events and socials
  • Health cash plan, online GP, 24/7, Employee Assistance Plan
  • And more! (Varies by location)

Company values

  • Always With Integrity - We do the right thing, even when nobody’s watching
  • Open To All - Everyone is embraced and included for who they are, and what they bring
  • Collaborative - We work best when we work together
  • Positively Human - We are genuine people that create the Trustpilot family

Company HQ

København K, København

Leadership

Started the company when his parents started shopping online. At the time, they were studying at Aarhus University

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