Technical Partner Manager, Lightspeed
Golf (Application Programming Interface Specialist)
3-5 days a week in office
Point of Sale & commerce platform
Job no longer available
Point of Sale & commerce platform
1001+ employees
Job no longer available
3-5 days a week in office
1001+ employees
Company mission
To bring the streets of our cities and communities to life by powering business owners with technology.
Role
Who you are
- Technical / Partnerships / Sales Engineering experience
- Experience in stakeholder management with different levels
- Experience working with RESTful APIs
- HTML/CSS, Javascript knowledge
- Ability to understand new technologies and systems quickly
- Proven track record in software experience - related to hospitality/retail or e-com services
- Excellent oral and written communication skills in English
- Tactical and strategic abilities; as you form an important stakeholder for the partnership strategy
- Great time management
Desirable
- Help partner’s post built with API related issues
- Create documentation to help partners understand our APIs and workflows
- Contributing as part of the wider team to achieve organizational objectives even if this means doing things that aren’t strictly within the scope of your role
What the job involves
- The Technical Partner Manager, Golf (Solutions Engineer) is responsible for the technical engineering of new partner integrations for our Golf and eCommerce products
- Each partner has an individual Go-To-Market program that aligns with the prospects’ goals and incentivizes them to bring retailers, eCommerce owners, and restaurateurs to the Lightspeed platform
- Your work will have a direct impact on our growth and contribute to our largest strategic partnerships
- Lead in depth technical calls about integrations to help close new enterprise, strategic partnerships that will directly impact revenue
- Act as a product and integrations expert to guide partners in building the most efficient integrations to Lightspeed products
- Define and maintain UX standards and validate partner integrations before deployment
- Create and maintain guides and best practices for each integration type, to provide partners the necessary tools and autonomy to build integrations and address customers needs
- Act as an escalation point when partner technical issues can’t be resolved by our API Support Team or require advanced technical thinking
- Support the Partner Managers with any product or technical questions relating to integrations
- Manage the workflow and partner pipeline to deliver the assigned territories integrations in a timely manner
- Drive close collaborations with Product, Development, Sales and the entire partnerships team
Our take
Lightspeed provides restaurateurs and retailers with the simplest way to run their businesses at full potential. It helps entrepreneurs offer their customers positive and memorable experiences by taking care of the day-to-day management aspects of their business.
Around 75,000 businesses processing over $17 billion in transactions annually use Lightspeed’s restaurant POS software and omnichannel retail solution to manage inventory, customer preferences, sales and reporting — all from one centralised platform. Headquartered in Montreal, Lightspeeds team is distributed across North America, Europe and Asia Pacific, now serving over 150,000 locations worldwide.
Lightspeed POS maintains a unique edge over other companies of its type because it has secured the legal rights for the sole use of certain technologies. It has two registered patents in computing, calculating categories. These patents certify that Lightspeed POS is the sole owner of this intellectual property, which means that no other companies can use them.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
35% female employees
7% employee growth in 12 months
Company
Company benefits
- With Lightspeed PX, you can enjoy flexible paid time off and up to 2 months remote per year with our hybrid work policy
- Equity options, because this is your company too
- Contributions to your pension plan. Your future matters
- Training opportunities to grow your skills and career
- Health and wellness credit so you feel your best
- Time off to volunteer and give back to your community
- Interest groups, from #coffee_pals to sponsored sports teams
- Computer purchase program to get your personal Macbook
Company values
- We make it matter.
- We make it happen.
- We make it together.
- We make it human.
- We make it about the customer.
- We make it data driven.
Company HQ
Old Montreal, Montreal, QC
Articles
Leadership
Dax Dasilva
(Executive Chair)Founder of Never Apart, previously Developer of Bitmovers. Studied Computer Science, Art History, and Religious Studies at The University of British Columbia. Served as CEO for Lightspeed for 17 years until 2022.
JP Chauvet
(CEO, not founder)Co-founded Chardonnat and served as CEO of Atex and as Vice President of Sales and Marketing for both Nstein Technologies and IXIASOFT.
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