Integration Solutions Engineer, Built Technologies

• 2+ years of experience in a technical implementation, systems integration, software development, or data delivery role
• Familiarity with middleware/iPaaS concepts (system interoperability, event-driven flows), with the ability/interest to use SQL as part of integration build-outs in NGP
• Familiarity with ETL/ELT pipelines and system-to-system data movement
• Foundational understanding of real-time API workflows (triggers, payload formatting, authentication methods, secure data handling, status codes)
• Experience delivering integrations in SaaS or cloud-based, multi-tenant environments
• Strong project management and prioritization skills in a fast-paced, client-facing environment
• Ability to independently manage delivery tasks, communicate blockers, and meet project timelines while balancing multiple client priorities

Desirable

• The Integration Solutions Engineer delivers high-quality, customer-facing integrations that unlock the ability for clients to keep their systems in sync through batch file transfers or real-time APIs
• These integrations are critical to client adoption of the Built platform and directly impact onboarding success and revenue
• As a mid-level technical contributor, you’ll partner with clients to scope requirements and build integrations in Built’s middleware platform (NGP)
• This includes designing SQL-based data transformations, configuring bi-directional data flows, and implementing both batch file transfers and real-time API connections
• You’ll work cross-functionally to ensure integrations are reliable, secure, and scalable, while contributing to client-facing documentation, internal playbooks, and reusable tooling that improve delivery across the team
• This role is ideal for someone who is confident in their technical skills and ready to grow into full end-to-end integration ownership
• Own the delivery of standard integrations from scoping through deployment in NGP, ensuring clients can successfully onboard and maintain system synchronization
• Contribute to scoping and building custom integrations that require new mappings, workflows, or data formats in NGP
• Translate data between client systems and Built’s schema using SQL-based transformations in NGP - whether ingesting client data for onboarding or transforming Built data for outbound delivery
• Configure integrations to support bi-directional data flows, including batch file transfers and real-time APIs (payload mappings, sequencing, webhook/event setup, authentication, cadence management) to keep Built and client systems in sync
• Set up test environments, run validation workflows, and support go-live execution to minimize risk to client onboarding timelines
• Monitor deployed integrations in NGP, conduct initial troubleshooting, and escalate performance issues to protect client delivery
• Apply integration testing practices to validate end-to-end workflows and ensure accuracy before client go-lives
• Participate in peer reviews of NGP pipelines and contribute to reusable logic or internal playbooks that improve outcomes across future integrations
• Participate in sprint reviews and product demos to deepen knowledge of NGP and Built products, connecting platform features back to client use cases
• Produce documentation for both client deliverables (integration specs, mappings, test plans) and internal processes (playbooks, reusable patterns, troubleshooting steps)
• Leverage AI tools to improve integration efficiency, automate routine checks, and enhance documentation quality for faster client adoption
• Build deeper understanding of client industries (e.g., banking, real estate, construction) to anticipate integration needs before they are voiced
• Independently manage competing integration priorities, communicating blockers early to keep client projects on track
• Protect integration delivery timelines by pushing back on late or out-of-scope requests, guiding stakeholders to the appropriate channels for prioritization