IT Support Technician, ZipRecruiter

Salary not provided

$22.00 - $28.00 per hour

macOS

Windows

GSuite

Logstash

Google Workspace

Junior and Mid level

Los Angeles

5 days a week in office (Santa Monica, CA)

Online employment marketplace

Be an early applicant

Online employment marketplace

1001+ employees

B2CB2BMarketplaceRecruitment

Be an early applicant

Salary not provided

$22.00 - $28.00 per hour

macOS

Windows

GSuite

Logstash

Google Workspace

Junior and Mid level

Los Angeles

5 days a week in office (Santa Monica, CA)

1001+ employees

B2CB2BMarketplaceRecruitment

Company mission

To help people find meaningful employment

Job

Company

Role

Who you are

Willing and able to commute onsite to our Santa Monica office 5 days a week
1 or more years of helpdesk, technical support, or customer support experience
Exhibit working knowledge of both Windows and macOS
Bachelor’s degree in Computer Information Systems or a related field

Desirable

Comfortable operating in a fast paced and evolving environment
Effective time management skills
Familiarity with Google Workspace (Formerly G-Suite)
Demonstrated verbal and written communication skills
Willingness to learn new technologies and contribute to knowledge base articles

What the job involves

In this position, the successful applicant will be responsible for maintaining the integrity of all computer workstations and associated technology within the office building
The Field Engineer will also be the main point of contact for end users who are experiencing technical issues
Troubleshoot Tier 1 Field Engineering tickets in person or remotely
Assist personnel with installation, configuration, and ongoing usability of end user hardware and software
Image (PC/macOS) laptops
VOIP softphone troubleshooting/triaging
Provisioning/Deprovisioning of end user accounts and equipment
Troubleshooting VPN, printers, conference room technology, and dashboard TVs
Set up A/V equipment and assist with monitoring of large scale meetings
Maintain inventory management system
Server room, conference room, and storage room upkeep
Assist with moving workstation technology
Facilitate IT related training during New Hire Orientation

Our take

Founded in 2012, ZipRecruiter has grown from a tool to help small businesses distribute job postings affordably to an employment marketplace used by millions of people.

Users can search for jobs on the site or app, as well as sign up for job alerts. Job alerts are tailored to the information that job seekers provide, reducing the spam that other services can generate.

Lately, ZipRecruiter has been working to enhance the experience for job seekers and hirers on its platform. For example, it partnered with iCIMS to make its recruitment process faster and simpler. The company also acquired UK-based job comparison site Breakroom, with intentions to launch its service in the US.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Some candidates hear
back within 2 weeks

Trustpilot (4.6)

Company

Company HQ

Downtown, Santa Monica, CA

Articles

ZipRecruiter Launches Partnership with iCIMS for a Faster, Simplified Recruitment Experience

ZipRecruiter Acquires People-Powered Job Comparison Site Breakroom

Leadership

Ian Siegel

(CEO)

Previously CPO at MyLife.com, VP of Product and Technology at Pictage.com and VP of Web Development at Rent.com and Stamps.com.

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