Account Executive, BigCommerce
$96.9-163.9k
1-5 days a week in office
Open SaaS ecommerce platform
Be an early applicant
Open SaaS ecommerce platform
1001+ employees
Be an early applicant
$96.9-163.9k
1-5 days a week in office
1001+ employees
Company mission
To help merchants sell more at every stage of business growth, from small startups, to mid-market businesses, to large enterprises.
Role
Who you are
- 2+ years in a high volume, fast-paced inside sales environment in a technology organization
- Proven history of consistently beating sales quotas and objectives
- Experience in eCommerce is a plus
- Self-driven, results-oriented outlook
- Excellent written/verbal communication and customer relationship skills
- Ability to manage sensitive client information while maintaining strict confidentiality
What the job involves
- We are seeking a driven Account Executive to join our growing sales team
- In this role, you will work with prospects and partners and will be responsible for driving both new and expansion revenue for BigCommerce
- This role will work from a BigCommerce office location, and will be surrounded by a team of motivated Account Executives and Sales Leaders committed to enabling success
- Inside sales role responsible for driving sales revenue through new client acquisition, selling to accounts within an assigned geography
- Owns expansion selling (cross-sell and up-sell) after opportunities are uncovered by Customer Success Managers or Technical Support; will spend a minority of time hunting for opportunities within existing Mid-Market accounts
- Owns landing new accounts; accountable for an organic quota
- Prepares proposals, contracts/agreements, and sales presentations, educating clients on the BigCommerce value proposition
- Acts as the main point of contact for customers regarding ongoing business requirements and issues
- Manage complex sales cycles involving multiple partners and stakeholders
- Resolve customer inquiries, problems, and complaints to maximize customer satisfaction
- Maintain a CRM with a high volume of leads and effectively manage an account set, keeping detailed and accurate notes of all sales-related activities
Our take
SaaS eCommerce platform BigCommerce is taking full advantage of the recent shift towards online shopping with its software that helps businesses of all sizes build and run eCommerce sites. Aside from providing a template for stores with functions including shipping and payment tracking, it also provides tools to cross-sell on other markets such as Amazon.
BigCommerce competes in this space with Shopify, another major eCommerce provider. While both companies have their adherents, BigCommerce's competitive advantage is in the sheer range of built-in features provided to its customers and the transparency of its pricing structure. While it can be more complicated to learn its flexibility is prized by the customers who have mastered its features. These include major brands such as Ted Baker, Skullcandy and Burrow to name just a few.
BigCommerce went public in 2020 with a valuation of almost $7 billion. Since then it has expanded aggressively into Europe and the Latin American market, including closing partnerships which enable BigCommerce vendors to sell on Mercado Libre. It is currently focusing on developing its enterprise offering as part of a shift towards profitability rather than continued market expansion as it seeks to navigate through the tricky economic situation for global eCommerce retailers in 2023.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Apr 2018
$64m
SERIES F
May 2016
$30m
SERIES E
Total funding: $219.2m
Company values
- Customers First: Our company exists to help merchants sell more. We make every decision and measure every outcome based on how well it serves our customers
- Think Big: Being the world's leading commerce platform requires unrivaled vision, innovation and execution. We never settle. We challenge our ideas of what’s possible to better meet the needs of our customers
- Make a Difference Every Day: We constantly push ourselves to be our best. We focus on solutions and arrive every day inspired to make an impact through our talents, passion and hard work
- Team on a Mission: BigCommerce is made up of amazing individuals, but it’s only through teamwork that we achieve greatness. We’re committed to helping our customers by working together with equal parts humility and ambition
- Act with Integrity: We’re honest, transparent and committed to doing what’s best for our customers and our company. We openly collaborate in pursuit of the truth. We have no tolerance for politics, hidden agendas or passive-aggressive behavior
Company HQ
Four Points Centre, Austin, TX
Articles
Leadership
Brent Bellm
(CEO, not founder)Before taking the role of CEO at BigCommerce in 2015, they were the COO at HomeAway and VP Global Product for PayPal.
Salary benchmarks
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Diversity, Equity & Inclusion at BigCommerce
- We foster a culture that encourages the inclusion of every employee by celebrating our individuality and our common values that bring us together. We strive to create an environment in which all employees can bring their whole, best, authentic selves to work and for everyone to feel a sense of acceptance and encouragement to come as they are
- Our differences make us unique and create the diversity we value. We commit to creating an environment where each of us is treated with response and dignity and the expression of each individual's perspective, thoughts and ideas is encouraged
- Greatness is inherent in all people, no matter their demographic background or personal experiences. We will take action to ensure that every individual has an equal opportunity to grow and achieve their maximum potential
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