Integrations Product Manager, Common Room
$170-220k
Salary benchmarked on USD rates and may differ on location + Equity
Customer intelligence platform for go-to-market teams
Be an early applicant
Customer intelligence platform for go-to-market teams
101-200 employees
Be an early applicant
$170-220k
Salary benchmarked on USD rates and may differ on location + Equity
101-200 employees
Company mission
To transform how organizations connect with people.
Role
Who you are
- 6+ years in product management, with at least one tour owning integrations, data sync, or a platform/API surface for B2B SaaS — CRM (Salesforce, HubSpot), sales-engagement platforms (Outreach, Salesloft, Apollo), webhooks
- PM-level fluency with the integration primitives — OAuth, webhooks, rate limits, and data mapping/object sync — enough to make the calls and earn engineering's trust without writing the API code yourself
- A track record of owning reliability as a product outcome — uptime, freshness, accuracy, error rates, incident triage — rather than treating it as engineering's problem
- Real fluency with AI products: you've shipped LLM- or agent-powered features in production, you have opinions about evals and agent design, and you know where the technology genuinely helps versus where it's marketing
- A first-principles take on what GTM should look like in an AI-agent world, and the systems thinking to see how one decision ripples across data, identity, and downstream syncs and agents
- Comfort being the directly responsible individual for customer relationships — running discovery, sitting in on calls, and translating what you hear into specs — and calm as the escalation point when an integration breaks
What the job involves
- We're hiring a Product Manager to own the integrations and data-sync surface of Common Room: the capabilities that make us a system customers trust with their most important GTM data
- That means the product areas that determine whether a customer's data stays complete, current, and reliable — CRM and sales-engagement sync, webhooks, our public API and MCP surface, provider health and error handling, and the AI agent workflows that read and write across those systems
- You'll partner directly with our customers, our AEs and CSMs, and a pod of engineers and designers
- The work spans 0-to-1 (new integrations, new data surfaces, agent-facing APIs) and 1-to-n (hardening sync reliability and parity so customers trust us with their data and expand)
- You'll report to our Head of Product and work closely with the founding team
- Define the integrations and platform strategy and roadmap — the surface area that determines whether customers trust our data enough to run their GTM on it
- Make reliability a product outcome, not an afterthought: uptime, data freshness, and accuracy customers never have to think about — and fast, legible triage when something does break
- Ship AI agent workflows and APIs that move real GTM work across customer systems end-to-end: enrichment, sync, signal-to-action — not demos, production
- Own a small set of customer relationships directly, and turn what you learn — especially where integrations make or break a renewal — into product bets the whole company can rally behind
- Partner with engineering and design to make complex capabilities feel simple — self-serve integration setup a non-technical RevOps lead can actually configure, sync behavior a data team can actually trust
- The instinct to complete the swing — shipping is the midpoint, not the finish line, and you'll own the work through migrations, deprecations, enablement, and the Sales and CS feedback loop that turns features into retained revenue
- Raise the bar on product craft across the team — through the work you ship and the way you operate
Our take
Today, organizations are increasingly influenced by their user communities and advocates who provide feedback across various channels. The challenge lies in efficiently aggregating and acting upon this feedback. Common Room is tackling this issue by providing a "high-intensity signal" that helps organizations make sense of community interactions.
At its core, Common Room is an intelligent community growth platform that helps companies foster stronger connections with their communities. Its goal is to leverage community engagement as a competitive advantage, facilitating user interactions and gathering valuable product feedback.
With a broad target market that encompasses organizations of all sizes and industries, Common Room is well-positioned to address the growing need for improved community engagement. Its innovative approach to connecting organizations with their community, along with successful funding rounds, suggests a promising future in this evolving landscape.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Mar 2022
$52m
LATE VC
Mar 2021
$32.3m
SERIES B
Total funding: $104.9m
Company benefits
- Full coverage health, dental, and vision insurance
- Unlimited paid time off and paid holidays
- 401(k) self contribution program
- Stipend to make your workspace shine
Company HQ
Central Business District, Seattle, WA
Leadership
Linda Lian
(Co-Founder & CEO)Previously a Senior Product Manager at Amazon. They also worked as an Associate at Madrona Venture Group and as a Senior Financial Analyst at Lookout.
Viraj Mody
(Co-Founder & CTO)Previously worked in Engineering roles at Microsoft, Dropbox, and Convoy.
Tom Kleinpeter
(Co-Founder & Chief Architect)Previously co-founded the personal music streaming service Audiogalaxy in 2008 and served as the CTO until it was acquired by Dropbox in 2012. They also worked in multiple Engineering roles at Dropbox.
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