Principal of Strategic Accounts, Adonis
$190-210k
+ Equity Packages
3+ days a week in office (3 World Trade Center, NY)
Healthcare revenue cycle management software
Be an early applicant
Healthcare revenue cycle management software
201-500 employees
Be an early applicant
$190-210k
+ Equity Packages
3+ days a week in office (3 World Trade Center, NY)
201-500 employees
Company mission
To maximize revenue outcomes that enable healthcare providers to deliver the highest form of clinical care.
Role
Who you are
- Ten plus years experience in Customer Success or Strategic Account leadership
- Proven ownership of complex, high-value customer relationships
- Ability to drive outcomes across CS, Implementation, Support, Product, and Engineering
- Strong executive presence, judgment, and communication skills
What the job involves
- Adonis is adding a new Principal, Strategic Accounts to our growing Client Experience team!
- In this role, you’ll serve as the single-threaded owner for Adonis’s most critical customer relationships
- This role is accountable for overall customer success outcomes spanning Client Success, Implementation, Support, Product, Engineering, and the end-to-end client experience
- The Principal acts as the executive steward of the account, deeply understanding the customer’s business, owning relationships at the highest levels, and orchestrating internal teams to deliver measurable outcomes
- Own overall success accountability across the full customer lifecycle
- Be responsible for outcomes spanning Client Success, Implementation, Support, Product,
- Serve as the final point of accountability when issues cross teams or priorities
- Build and maintain trusted relationships with executive stakeholders
- Act as a strategic advisor aligned to customer financial and operational priorities
- Lead executive business reviews and long-range partnership planning
- Orchestrate cross-functional teams to deliver a unified customer experience
- Translate customer outcomes into internal priorities and execution plans
- Partner with Product and Engineering to align customer needs to roadmap decisions
- Define and own success plans tied to business objectives and KPIs
- Ensure measurable ROI, adoption, and time-to-value
- Diagnose risk early and drive root-cause resolution
- Own retention and expansion outcomes
- Be accountable for Net Revenue Retention (NRR)
- Partner on renewals and value-based expansion
- Own client satisfaction and referenceability
- Drive advocacy, testimonials, and long-term trust
- Act as the senior voice of the customer internally
- Net Revenue Retention (NRR)
- Client satisfaction and executive sponsorship
- Customer referenceability
- Adoption, time-to-value, and ROI
- Cross-functional execution quality
Our take
Adonis is a revenue intelligence and automation platform addressing the inefficiencies and complexities of revenue cycle management (RCM) in healthcare. Traditional RCM processes are often manual and fragmented, causing significant revenue losses and operational inefficiencies.
To combat these issues, Adonis has created a platform that integrates with electronic health records (EHRs) and uses AI to power real-time dashboards, alerts, claims tracking and smart worklists. These tools provide billing teams with insights to improve productivity, mitigate denials and prioritize the right tasks.
With significant financial backing, Adonis is well-positioned for the future. It has plans to accelerate product innovation, expand into the health system space and grow its team as it helps more healthcare providers recover revenue, reduce staffing needs and focus on patient care.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Jun 2024
$31m
SERIES B
May 2023
$17.3m
SERIES A
Total funding: $53.9m
Company benefits
- Competitive Salary & Equity: We offer competitive salaries and equity opportunities, ensuring you share in our success while building your future.
- 100% Employer Paid Medical, Dental, Vision & Funded HSA: As a healthcare company, it is very important for us to take care of our employees and their health. We offer three plans, all 100% employer covered.
- Free Lunch Daily: As an in-office company we encourage our employees to grab coffee and lunch of their choice with their team members to build camaraderie.
- Unlimited PTO: As a company, we value work-life balance and want our employees to feel comfortable to take as much time off as desired.
- 12 Weeks Paid Parental Leave: We want our new parents to get the time they need to be with their new family members and ease the transition when they return to work.
- 401k Benefits: We’re not just focused on your financial success today—we’re here to help you build a secure and thriving future with our 401(k) plan.
Leadership
Akash Magoon
(Co-Founder & CEO)Previously co-founded Nayya where they served as the CTO for 3 years. They are also an experienced Software Engineer having worked at Enigma Technologies, Cedar and Amazon Web Services.
Aman Magoon
(Co-Founder & CPO)Previously part of the Founding Team at Nayya where they served as the VP of Product for 2 years. Before that, they were a Senior Manager at LiveRamp, a Senior Consultant at EY and an Analyst at Deloitte.
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