Director of Go To Market Finance, Medallia
$156-265k
Salary dependent on location. Plus bonus
Customer experience management
Job no longer available
Customer experience management
1001+ employees
Job no longer available
$156-265k
Salary dependent on location. Plus bonus
1001+ employees
Company mission
Medallia's mission is to help companies win through customer experience.
Role
Who you are
- 7+ years of experience in a finance related field
- SaaS industry experience with demonstrated understanding of SaaS business metrics and models
- Strong understanding of U.S. GAAP and finance principles
- Bachelor’s Degree
Desirable
- MBA or CPA
- Previous FP&A and business partnering experience supporting the Sales organization
- Strong interpersonal, written and oral communication skills. Strong business partnering ability
- Presentation of ideas and information in a concise, well organized manner
- Effectively work and collaborate within and across teams
- Demonstrated experience in identifying business needs and proposing effective solutions
- Strong executive presence and business acumen. Ability to work directly with senior business leaders
- High performance standards with high ethical values; passion for excellence and continuous improvement
- Ability to meet deadlines, prioritize appropriately and demonstrate flexibility
- Excellent modeling skills; highly proficient in Excel and business intelligence and analytics software (ie.Tableau, Power Query, SQL, etc.)
- Familiar with Salesforce.com, Netsuite and Anaplan experience
What the job involves
- Medallia is hiring a Finance Director that will lead our go-to-market finance team reporting to the Vice President of Finance
- The role will be responsible for partnering with Product, Engineering, Sales and Marketing to deliver financial planning and analytical support, identifying key business drivers and measurement to inform actionable results
- If you are looking to make an impact, this is a great opportunity to showcase your talents and skills to lead, contribute, and execute together with the team as Medallia continues to scale and grow as the industry leader in Experience Management
- Serve as a trusted advisor to go-to-market leadership regarding all financial matters
- Lead a team to perform annual planning and quarterly forecasting processes with business partners and to analyze actual results against forecasts
- Help align budgeting and investment with the company’s strategic priorities
- Perform analyses to provide insights into risk and opportunities to influence investment decisions on strategic priorities i.e. sales efficiency, LTV:CAC ratio, marketing ROI, product profitability, as well as pricing and packaging
- Analyze impact and return on investments through tracking and monitoring of spend
- Identify key operating metrics for each function, and implement dashboards and analyses to track these metrics and surface findings and cost efficiency opportunities
- Produce impactful management reporting and presentations for executives and other internal stakeholders
- Support efforts for system implementations, report redesign and process improvements
- Apply business acumen and sound corporate finance principles in providing financial analyses for business partners to support decision making
- Build strong teams; develop and mentor the team and retain outstanding talent
Our take
Medallia's SaaS platform, the Medallia Experience Cloud helps with the understanding and management of experience for customers, employees and citizens.
Its software captures experience signals created on daily journeys in person, digital and IoT interactions and applies proprietary AI technology to reveal personalised and predictive insights that can drive action to help businesses.
Medallia has become a leader in the market with over 1,000 customers, including some of the world's leading brands like Samsung, PayPal and Mercedes-Benz. In 2021, it was bought out by Thoma Bravo, which helped it to achieve greater flexibility and bolster its leadership and customer team.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2019
$70m
SERIES F
Jul 2015
$150m
SERIES D
Total funding: $325m
Company benefits
- Work from home opportunities
Company HQ
Pleasanton, CA
Leadership
Borge Hald
(Co-Founder, CSO & Executive Chairman)Previously a Manager at BCG. Has an MBA from Stanford
Leslie Stretch
(Co-Founder & CEO)Previously President and CEO of CallidusCloud (acquired by SAP). Also Senior VP at Sun Microsystems
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