Senior AI Engineer, EverCommerce
EverPro
$145-165k
+ Employee Stock Purchase Program
More information about location
Integrated SaaS solutions
Open for applications
Integrated SaaS solutions
1001+ employees
Open for applications
$145-165k
+ Employee Stock Purchase Program
More information about location
1001+ employees
Company mission
To transform commerce for the service economy.
Role
Who you are
- 8+ years of software engineering experience, with 4+ years focused on AI/ML systems development
- Deep hands-on experience with shipping agents in production, multi-agent orchestration, and LLM-based systems with tool-use and safety guardrails
- Proven expertise in AI/ML Ops (CI/CD for models, model registries, monitoring, observability, and versioning)
- Strong background in designing and operating large-scale distributed systems or platform infrastructure
- Familiarity with model evaluation methodologies, benchmarking, reinforcement learning, fine-tuning and experiment management
- Demonstrated experience leading teams of engineers on complex, cross-cutting technical initiatives
- Strong systems thinking, architecture design, and technical communication skills
- Strong programming skills and experience in Python (PyTorch/TF, HF) and full-stack development. Node.js and TypeScript knowledge a plus
Desirable
- Experience implementing or managing MCP (Model Context Protocol) or comparable contextual orchestration servers
- Prior work in multi-product SaaS environments or platform teams
- Knowledge of security, compliance, and privacy frameworks relevant to enterprise AI deployments
- Experience with tRPC (Type-Safe Backend)
What the job involves
- We are seeking a highly experienced and visionary Senior AI/ML Engineer III to serve as the technical leader for our portfolio-wide agentic AI platform initiative
- This individual will architect and lead development of a shared agentic platform (agents, tooling functions, orchestration workflows) and an MCP (Model Context Protocol) server that can be deployed into many of our portfolio of products
- As the senior-most technical member of the central AI team, you will partner closely with the AI/ML Product Manager and AI/ML UX Designer to shape strategy and drive execution of the core technical foundation for all AI functionality across our company
- Lead the design and implementation of a scalable, secure, multi-tenant agentic AI platform and MCP server infrastructure
- Define technical strategy, architectural blueprints, and component-level specifications for shared AI services
- Evaluate and select core technologies, frameworks, and tools to enable robust AI/ML development and deployment
- Build and maintain AI/ML Ops pipelines for model training, fine-tuning, deployment, monitoring, and lifecycle management at scale
- Define methods to quantify performance and define desired model behavior in business-scoped areas/workflows
- Drive comparative testing and benchmarking of LLMs, agents, tools, and supporting components to ensure optimal selections
- Lead and mentor a team of AI/ML engineers, fostering technical excellence and a culture of innovation
- Collaborate with the AI/ML Product Manager and UX Designer to align technical execution with product strategy and UX principles
- Partner with product engineering teams across the portfolio to integrate shared AI platform capabilities into their products
- Implement enterprise-grade security, compliance, and observability for all AI platform components
- Establish coding, testing, and documentation best practices for reusable AI tooling and services
- Champion responsible AI practices, ensuring ethical and trustworthy deployment of AI systems
Our take
Denver-based EverCommerce is a service commerce platform that offers vertically tailored SaaS solutions for more than half a million global service-based SMBs. Its goal is to accelerate digital transformation across various industries within the service economy, which has proved to have done when considering its recent growth in customers.
The company, which specialises in Home Services, Health Services and Fitness & Wellness Services, serves to accelerate growth, streamline operations and increase retention. By automating these processes, EverCommerce enables clients to focus on simply growing their businesses. Despite increased macroeconomic headwinds in recent years, affecting the marketing services solutions, the company still delivers double-digit growth and solid profitability.
In 2021, EverCommerce went public before acquiring DrChrono, and through this, both companies can share their commitment to helping SMEs thrive. In fact, EverCommerce has become somewhat of a behemoth in its industry, having acquired nearly 30 companies, with multiple in each year. This has enabled it to adopt a broad array of features to offer its growing customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jan 2020
$20m
GROWTH EQUITY VC
Apr 2017
$12m
SERIES A
Total funding: $36.3m
Company benefits
- Flexibility to work where/how you want – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- Continued investment in your professional development through Udemy
- 401k with company match
- Flexible and generous paid time off
- Employee Stock Purchase Program
Company HQ
River North Art District, Denver, CO
Leadership
Matthew Feierstein
(President & COO)Former President at PaySimple. They were also the COO at Pronto.
Chris Alaimo
(CTO)They have extensive history as a VP of Engineering at various companies. Former CTO at PaySimple.
Eric Remer
(CEO)Co-founded I-Behavior, Conclave Group LLC and PaySimple.
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