Implementation Manager, Axuall

Salary not provided

Junior, Mid and Senior level

Remote from US

More information about location

Network insights company for healthcare

Be an early applicant

Network insights company for healthcare

21-100 employees

HealthcareB2BMachine LearningSaaSData AnalysisMedTech

Be an early applicant

Salary not provided

Junior, Mid and Senior level

Remote from US

More information about location

21-100 employees

HealthcareB2BMachine LearningSaaSData AnalysisMedTech

Company mission

To empower healthcare leaders to make better and faster decisions to meet patient demand, improve economic efficiencies, and reduce provider burnout.

Job

Company

Role

Who you are

2-5 years of experience in software implementation, client training, or customer success in healthcare technology, preferably working with enterprise health systems or staffing firms
Excellent solutioning skills, consulting closely with clients to map out workflows and leveraging Axuall’s products to solve their needs
Strong project management skills with the ability to drive cross-functional collaboration and meet deadlines
Excellent communication skills—able to translate complex product features into clear, actionable guidance for clients
Experience creating scalable training materials and onboarding programs
Confidence navigating ambiguity and helping bring structure to new processes
Comfort working independently, with a bias for action and accountability

What the job involves

We are seeking a skilled Implementation Manager with experience configuring, deploying, and implementing software and data solutions as well as leading enterprise customers through change, resulting in adoption at scale
You’ll lead implementations from kickoff to post-launch, train credentialing teams on how to use the product, and support ROI achievement that will help drive expansion decisions
Lead end-to-end implementations for enterprise healthcare clients, coordinating cross-functional teams to deliver on time and aligned with customer workflows
Serve as the primary customer contact during implementation, managing project plans, stakeholder communications, and go-live readiness
Drive customer adoption by aligning implementation with customer workflows, facilitating change management, and ensuring readiness through training, communication, and stakeholder engagement
Create and deliver customized onboarding and training experiences that ensure high adoption and satisfaction
Monitor usage and adoption throughout the rollout or pilot period to ensure the client is on track to achieve stated ROI goals
Identify and mitigate risks to implementation success early and effectively

Application process

Talent Acquisition
Hiring Manager
Implementation Team
Executive Review
Hiring Decision

Our take

Axuall is a workforce intelligence company that helps healthcare systems, staffing firms, health plans, and digital healthcare companies reduce their enrolment times by providing data insights into network planning, analytics, and reporting.

Founded in 2018, Axuall has embraced machine learning and robotic automation as a tool for healthcare companies to provide better services. With more pressure on healthcare than ever before, Axuall is leading the call for efficiency solutions in the US, elevating healthcare companies such as Locumtenens and Arista MD.

Although there is stiff competition in the form of more mature companies like ZeroOmega - which has more than a decade on Axuall - the company's fundraising showcases the regard with which it is held in the space. The capital is being used to grow its product, sales, and marketing teams, as well as support further API integration and the development of its data partnerships.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 4 rounds)

Aug 2023

$7m

SERIES B

May 2023

$20m

SERIES B

Total funding: $40.4m

Company benefits

Professional development stipends
Employee stock options
Remote work opportunities
Employee stock options
Unlimited PTO
Fitness stipend

Company HQ

Downtown, Cleveland, OH

Leadership

Charlie Lougheed

(CEO)

Previously Senior Vice President at PNC, and Co-Founder, President and CSO of Explorys. Currently a Board Member at Unify Labs and Managing Director at The Lougheed Initiative.

Share this job

View 3 more jobs at Axuall