Resource Delivery Manager, Snowflake
$84-113.4k
+ Bonus plan + Equity plan
AI Data Cloud for data sharing and app building
Be an early applicant
AI Data Cloud for data sharing and app building
1001+ employees
Be an early applicant
$84-113.4k
+ Bonus plan + Equity plan
1001+ employees
Company mission
On a mission to mobilize the world's data.
Role
Who you are
- The position demands a high degree of organization and attention to detail
- 5+ years resource management or project management experience in software solutions industry
- Assertive conflict-resolution and problem-solving skills
- Highly responsive and customer focused
- Clear and concise communication in both written and verbal form
- Ability to be diplomatic or firm when necessary in order to drive business forward or obtain results
- Highly detail oriented and able to work autonomously
- Ability to manage multiple tasks and tight deadlines with confidence and ease
- Ability to prioritize and organize workload across multiple groups and time zones
- Bachelor's degree
What the job involves
- The primary responsibility of the Resource Delivery Manager (RDM) is to manage resourcing for professional services engagements across a group of regions in North America
- This position will work closely with the Practice Directors, Practice Managers, and Services Delivery Managers to understand resource demand and requirements
- The RDM will also provide staffing for engagements based on skills and availability
- The RDM is expected to resolve conflict with competing priorities, to be proactive, and to drive best practices
- The RDM needs to balance goals that are sometimes competing including achieving target billable utilization, quality of delivery, and employee development
- Act as owner of the schedule and booking confirmations
- Discuss active projects and potential new business with Professional Services Management on a regular basis to understand resource demand and requirements and make recommendations based on skills match and availability
- Run weekly resource meetings and facilitate resourcing decisions, solving problems and resolving conflict/competing priorities
- Maintain resource schedules in PSA system of record
- Manage collaboration process to borrow and loan resources between regions
- Proactively identify issues for Professional Services management, including developing and distributing reports that monitor utilization (under or over)
- Work with PS management to implement action plans to resolve issues
- Develop and drive best practices around resourcing across the organization
- Assist with development and implementation of new hire ramp up plans
- Drive PS to meet goals for billable utilization, customer sat, and quality of delivery
- Proactively analyze data and provide recommendations for areas of improvement relating to services delivery and the resource management process
Our take
Developed as a fresh alternative to the archaic systems of data governance and information silos, Snowflake is a frictionless cloud data platform that removes the barriers preventing organizations of all sizes from unleashing the true value of their data.
The company equips organizations with a single, integrated platform that offers the only data warehouse built for the cloud; instant, secure and governed access to their entire network of data; and a core architecture to enable many types of data workloads, including a single platform for developing modern data applications.
Major competitors include Azure, SQL and AWS, and Snowflake has managed to keep ahead of the competition, cementing itself as a global force. Across its 1300+ partners, the company's cloud manages over 250PB of data (with more than 515 million data workloads running every day). Its continued focus on product R&D and partnership expansion have Snowflake well-positioned to manage itself amidst the competition.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 9 rounds)
Feb 2020
$479m
LATE VC
Oct 2018
$450m
LATE VC
Total funding: $1.4bn
Company benefits
- Comprehensive health insurance plans
- Health savings accounts
- Robust retirement plans
- Life and disability insurance
- Weekly online lunch and learns
- Virtual workout classes
- Ergonomic work-from-home equipment
- On-demand mental health and wellness programs
- Fertility benefits and family planning resources
- Generous time-off and various leave plans
- Onsite and Remote Work
- Employee discounts and pre-tax selections
- New hire equity + Employee Stock Purchase Plan (ESPP)
- Quarterly bonus or commission program
Company HQ
Bozeman, MT
Leadership
Benoit Dageville
(Co-Founder)Benoit, a leading expert in parallel execution and self-tuning databases, founded Snowflake after 10+ years at Oracle as a lead architect. He holds a PhD in Computer Science and has 270+ patents.
Thierry Cruanes
(Co-Founder)Thierry is a leading expert in query optimization and parallel execution. He has a PhD in Computer Science with a focus in Database Systems and is a named inventor on 200+ patents.
Sridhar Ramaswamy
(Chief Executive Officer)Sridhar joined Snowflake in 2023 via the Neeva acquisition as SVP of AI and later became CEO. He co-founded Neeva and previously led Google’s Ads business, growing it from $1.5B to $100B.
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