Renewals Manager, Fivetran
$91.1-109.3k
2 days a week in office
Automated data movement platform
Open for applications
Automated data movement platform
1001+ employees
Open for applications
$91.1-109.3k
2 days a week in office
1001+ employees
Company mission
To make access to data s simple and reliable as electricity.
Role
Who you are
- Experience: Proven track record in SaaS sales, customer success, or account management, with experience in managing contract renewals and negotiations
- CRM & Project Management: Proficiency with CRM platforms (e.g., Salesforce), exceptional organizational skills for managing multiple renewals, and strong attention to detail
- Analytical Skills: Ability to assess contract terms, identify upselling opportunities, and resolve issues proactively
- Collaboration: Effective interpersonal skills for working with cross-functional teams, and clear, concise communication
- Time Management: Skill in prioritizing tasks and managing multiple deadlines in a fast-paced environment
- Financial Acumen: Understanding of key SaaS metrics and experience in forecasting revenue impacts, optimizing renewals, and managing bookings
- Customer-Centric Mindset: Commitment to a seamless customer experience, anticipating needs, and aligning solutions with customer and company objectives
What the job involves
- The Renewals Manager (RM) plays a critical role in driving Fivetran's growth by managing customer contracts from planning through negotiation to execution
- RMs are responsible for overseeing the entire renewal process and ensuring a smooth contract experience, while Account Executives (AEs) and Customer Success Managers (CSMs) retain overall account ownership
- Contract Planning: Develop and implement strategic renewal plans, initiate processes 90 days before contract end, conduct account research, and ensure timely renewals
- Negotiation & Collaboration: Negotiate terms and pricing, identify upselling opportunities, and collaborate with internal stakeholders (legal, finance, security, deal desk) for compliance and smooth renewals
- Contract Execution: Manage coordination and execution of amendments, renewals, and re-contracts. Handle secondary documentation, such as DPAs, MSAs, and BAAs
- Forecasting & Communication: Provide accurate forecasts, update SFDC and forecasting tools, and ensure clear, professional communication with customers
- Feedback & Improvement: Gather customer insights, share feedback with relevant teams, and refine strategies for future renewals
- Technologies You’ll Use
- Salesforce, Catalyst, Slack, Looker, Sigma, Clari, Hex, ChatGPT, Workday, Zendesk, Gong, Outreach, Slab, G Suite, Jira
Our take
Fivetran is a data integration company focused on one simple idea: making data easy to move and use. It provides a fully managed platform that automatically moves data from hundreds of sources into cloud destinations, helping team centralize information without building or maintaining complex pipelines. So, by handling the heavy lifting behind the scenes, Fivetran allows organizations to spend less time managing infrastructure and more time working on their data.
This approach has a real and growing impact, with more than 700 fully managed connectors, Fivetran supports hybrid and multi-cloud environments and keeps data accurate and secure as it flows into analytics and AI systems. Trusted by over 7,600 customers worldwide, the platform helps businesses standardize how data is collected and shared across teams, breaking down silos and making insights more accessible. And the result is a stronger data foundation that supports faster decision-making and innovation.
In 2025, the company's momentum was also recognized with a Microsoft Marketplace Partner of the Year Award and a finalist spot for Microsoft's Americas Emerging Partner of the Year. These milestones reflect its role in helping enterprises modernize data infrastructure on Microsoft Azure and prepare for AI-driven workloads. By continuing to deepen its partnerships and focus on reliable, automated data movement, Fivetran is well positioned to carry this success forward as organizations increasingly rely on data s the backbone of future intelligence.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2021
$565m
SERIES D
Jun 2020
$100m
SERIES C
Total funding: $727.7m
Company HQ
Downtown, Oakland, CA
Leadership
George Fraser
(CEO)George graduated with a PhD in Neurobiology from the University of Pittsburgh.
Taylor Brown
(COO)Taylor studied Business Administration (focusing on design strategy) at California College of the Arts to Masters level.
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