Accounts Receivable Analyst, Rokt
$105-136k
OTE
$100-125k
BASE
+ Equity Plan Grant
4+ days a week in office
eCommerce technology & software solutions
Posted today
eCommerce technology & software solutions
501-1000 employees
Posted today
$105-136k
OTE
$100-125k
BASE
+ Equity Plan Grant
4+ days a week in office
501-1000 employees
Company mission
To make eCommerce smarter, faster, and better.
Role
Who you are
- Strong communication skills; comfortable having firm but constructive conversations with customers and internal stakeholders
- High attention to detail, strong organization skills, and an ownership mindset, with the ability to manage multiple priorities and deadlines
- High level of interest in AI and desire to build automated processes
- Comfortable working both independently and as part of a team, knowing when to escalate issues or seek guidance
- Foundational understanding of relevant accounting concepts (e.g., AR recognition basics, bad debt provisioning exposure is a plus)
What the job involves
- The role supports the management of Rokt’s trade receivables across regions, products, and customers
- This role focuses on day-to-day collections activities to ensure timely cash collection, accurate AR records, and a positive customer experience
- Cash collections fuel Rokt’s growth and healthy AR benefits the entire Rokt Network and drives value for Rokt’Stars and Investors
- Relationships matter now more than ever - you will work closely with customers, GTM, billing, cash applications and other teams to resolve issues, follow up on balances, and provide business insights to improve our processes to support our global Network, which grows each and every day
- Support the end-to-end AR and collections process, helping to ensure timely cash collection and strong working capital
- Perform collections activities (sending statements, following up on overdue invoices, documenting customer communications) and escalate risks or disputes as needed
- Partner with Billing, Cash Applications, and GTM to resolve billing queries and disputes, ensuring a great customer experience
- Assist with month‑end close and reporting activities related to AR (e.g., reconciliations, bad debt provision support, audit requests, and AR aging/collections reporting)
- Identify and drive process and system improvements (e.g., automation, dunning workflows, collections tools), while maintaining strong relationships with internal and external stakeholders
Our take
eCommerce marketing company Rokt is helping brands leverage the power of good timing. With Rokt, brands can present their customers with AI-curated offers and messages at every stage in their transaction, at tailored times of the day, or to market themselves at the point of transaction on other major eCommerce sites.
The idea is that “transaction moments” are when shoppers are most inclined to engage further with the brand or its products - the success of Rokt’s clients, and the runaway success of Rokt itself, show that it's successfully cracked it.
Rokt has a strong client base that includes giants like PayPal, Groupon, GoDaddy, and Disney, and after hitting Unicorn status, it is eyeing up a US IPO. This should come as no surprise - the surge in eCommerce trade over recent years has led to most companies investing in tools to stay competitive.
Rokt has expanded its tool suite since it first started up, and will be focused on continuing to innovate to keep ahead of the MarTech pack, and abreast of changing demand in the rapidly shifting market. The eCommerce marketing tech sector has ballooned to a $120 billion global operation - and Rokt is positioned comfortably to keep ahead.
Freddie
Company Specialist at Welcome to the Jungle
Insights
28% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Dec 2021
$325m
SERIES E
Oct 2020
$80m
SERIES D
Total funding: $488.1m
Company benefits
- Learning and development: Develop your skills and career through our global training events, self-driven learning programs, and fantastic people leaders.
- Generous PTO and extended leave: When you work hard, we know you also need to rest. We offer generous time off and extended leave policies. Whether you are taking a tenure-based sabbatical or parental leave, we've got you covered.
- Employee equity options: All Rokt’stars have equity ownership. If we succeed, everyone enjoys the upside.
- Catered lunches: Enjoy catered lunch five times a week and healthy snacks in the office.
- Health and wellness benefits: We provide a variety of health (physical and mental) care programs, including a zero-cost monthly premium option in the US. We also offer a monthly wellness allowance and wellness sessions.
- 401K matching: In the U.S., access generous retirement plans like a 4% dollar-for-dollar 401(k) matching plan.
- Dog-friendly office: Pets make our lives better in so many ways. At work, they create a fun and happy environment, encourage conversations, and get us up for regular exercise breaks. Our NYC office is dog-friendly!
- Global travel opportunities: Along with our global all-staff events in amazing locations, we also offer generous relocation packages if you're interested in moving to another Rokt office.
- Hybrid workplace: Enjoy the best of both worlds with 4 days in office and 1 day remote according to our team-based flexibility model.
- Technology allowance: Each Rokt’star has an allowance to use toward buying new technology that tops up every year. As a technology company, we make sure our Rokt’stars are only using the latest and greatest equipment–and you can keep it even if you leave.
Company HQ
Hudson Square, New York, NY
Leadership
Bruce Buchanan
(CEO)Previously a Principal at Boston Consulting Group, before serving as Chief Commercial Officer, then Group Chief Executive Officer at Jetstar Airways.
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