Senior SEO & PPC Manager, TalkTalk
+ Performance-related bonus opportunities
Minimum of 50% office presence
Office located in Salford Quays, Manchester
Broadband, mobile & TV provider
Be an early applicant
Broadband, mobile & TV provider
501-1000 employees
Be an early applicant
+ Performance-related bonus opportunities
Minimum of 50% office presence
Office located in Salford Quays, Manchester
501-1000 employees
Company mission
To bring simple, affordable, reliable and fair connectivity to everyone.
Role
Who you are
- Deep understanding of SEO and PPC best practices, tools, and platforms
- Strong grasp of digital marketing, web analytics, and conversion rate optimisation
- Awareness of the telecoms, utilities, or other consumer-facing sectors is desirable
- Advanced analytical and data interpretation skills, with the ability to translate insights into actionable plans
- Excellent project management and organisational skills, able to manage multiple campaigns simultaneously
- Strong stakeholder management and communication skills, with the ability to influence at all levels
- Technical proficiency in website optimisation, keyword research, and campaign management
- Creative problem-solving and a test-and-learn mindset
- Significant experience in a senior SEO and/or PPC role, ideally in a B2C environment
- Proven track record of delivering successful search marketing campaigns with measurable commercial impact
- Experience managing external agencies, partners, and suppliers
- Demonstrated ability to work in agile, cross-functional teams
- Results-driven, commercially minded, and collaborative
- Passionate about digital marketing and continuous improvement
- Adaptable, resilient, and able to thrive in a fast-paced, dynamic environment
What the job involves
- The purpose of the role is to lead and optimise TalkTalk’s organic and paid search strategy, driving high-quality traffic, leads, and sales through best-in-class SEO and PPC activity
- This role will play a pivotal part in delivering commercial growth, collaborating with cross-functional teams to ensure digital performance is maximised and aligned to brand and business objectives
- Develop and execute the SEO and PPC strategy to drive acquisition, retention, and brand visibility across all digital channels
- Lead the planning, implementation, and optimisation of paid search campaigns, ensuring strong ROI and cost efficiency
- Oversee all aspects of SEO, including technical SEO, on-page and off-page optimisation, content strategy, and link building
- Monitor, analyse, and report on performance metrics, providing actionable insights and recommendations to stakeholders
- Collaborate with Product, Data, and Tech teams to ensure campaigns are aligned with business priorities, messaging, and the latest advancements in AI-driven search and digital marketing
- Proactively explore and implement new approaches to SEO and PPC in response to changes in search engine algorithms, AI-powered search, and emerging technologies
- Manage relationships with external agencies and technology partners to deliver best-in-class digital performance
- Champion a culture of test-and-learn, continuously improving digital marketing effectiveness through experimentation and innovation
- Stay up to date with industry trends, search engine algorithm updates, and the evolving impact of AI on search and paid media
Our take
TalkTalk is a connectivity provider serving 4 million customers. Originally founded as a subsidiary of Carphone Warehouse, it was demerged as a standalone company in 2010. TalkTalk boasts a number of firsts in the industry; including launching free calls between its customers, providing a whole-home filtering service, and bringing WiFi 6 router technology to the UK.
In hopes of optimising the experience of its broadband customers, TalkTalk has partnered with DZS, which is a leader in access and optical edge infrastructure and cloud software solutions. TalkTalk will leverage the market-leading technologies of DZS, including DZS CloudCheck and Expresse Cloud EDGE, towards reducing call escalations, minimising equipment replacements and shortening call handling times.
In 2022, TalkTalk acquired rival SSE from Ovo Energy, in order to bolster its customer portfolio. Rumours of its own acquisition by Virgin Media O2 followed that same year, though the deal did not come to fruition. The company also agreed a partnership with Telecom Acquisitions, the manager of a number of broadband ISP brands and products, which includes TalkTalk securing the controlling stake in the company.
Freddie
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Company benefits
- Company pension scheme
- Private medical insurance
- Income protection and life assurance
- We all lead different lives and like to work differently, so whether it's working from home or starting and finishing your day later, we’ll give you the flexibility you need to do your best work
- We offer all of our people free TalkTalk Fibre, TV and Phone (you’ll be helping us make them what they are, so it’s only fair that you get to enjoy them)
- We run lots of wellbeing initiatives throughout the year to support your financial, physical, mental and lifestyle wellbeing
- We offer 18 weeks’ fully paid maternity leave and 4 weeks’ fully paid paternity leave when the big day arrives. The same applies for adoptive leave too. And, if you’re a grandparent, we’ll also give you a day off to spend time with your new grandchild
- You’ll get the chance to join one of our employee networks, such as Talk Pride, Women in Tech, Wellbeing or Neurodiversity communities. From arranging events like monthly coffee mornings to providing support, our communities are there for you
- We want to recognise the people that go above and beyond, and display our company values — we do that in a number of ways, from a simple thank you, to experience days
- Plus, you’ll have your birthday off, fully paid, every single year!
Company HQ
Salford, UK
Leadership
James Smith
(CEO)Previously CEO at PXC, CFO at Capricorn Energy, Director at Rothschild & Co and was the Vice President of Merrill Lynch International.
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