Outbound Sales Team Lead, Docplanner
+ Share options plan after 6 months working with us
Booking platform and management software provider for doctors
Be an early applicant
Booking platform and management software provider for doctors
1001+ employees
Be an early applicant
+ Share options plan after 6 months working with us
1001+ employees
Company mission
To make the healthcare experience more human, via free doctor reviews and bookings for patients, and practice management tools for doctors.
Role
Who you are
- 3+ years of Outbound sales leadership experience in high growth SaaS/Marketplace with SMB market focus
- Demonstrated experience to successfully scale an outbound sales team in numbers and performance
- Proficiency in using OKRs to focus on results for both individual and team objectives
- Established experience in direct involvement in recruitment processes as a key decision maker and in the effective management of on-boarding and terminations
- Strong analytical thinking: you base your decisions on numbers, build your own reasoning and provide input for continuous improvement
- Action skills: you are practical and detail-oriented. You don't hesitate to jump into a demo or delve into CRM when necessary
- Processes and CRM: you're obsessed with it, what's not in CRM doesn't exist, the wrong processes don't scale
- A strategic thinking builder - you can demonstrate that you can also focus on the medium to long term, so you are proactively identifying opportunities to further grow the business line
- Inspirational leadership qualities with the ability to drive behavior and instill a passionate approach to sales targets within the team
- Recruitment and onboarding: you have been actively involved in recruitment as the ultimate decision maker. You know how to recruit successful reps and build a structured plan to help them thrive. You have also demonstrated how to fire people if necessary
- Coaching: you are able to develop and train the team in a structured way. You have mastered sales methodologies and a structured approach to applying them to the team and measuring progression
- Activity: opportunity creation is an essential function of the team. You are able to set targets and routines to make it happen
- Ability to inspire confidence and create a fun and enjoyable working environment, while being committed to the overall mission
- Highly motivated and results-focused, with a good eye for detail
- You are expected to deliver high quality work and be attentive to detail. That means being aware of what your team is doing and what the problems are. When necessary, you should be able to help them achieve their goals
- Honesty, respect and integrity in all interactions, along with the ability to defend and reassess your own opinions
What the job involves
- As a Team Lead in our vibrant Spanish team and reporting to the Sales Director, you will perform a multi-faceted leadership role that involves managing a strong sales force of 5 sales professionals
- Your primary mission is to develop and execute a strong outbound sales strategy that increases our presence in the clinical healthcare market, managing the entire sales cycle from pipeline management to deal closure, and elevate team performance through effective coaching and process optimization
- You will be expected to lead by example by leveraging your experience in Saas outbound sales, preferably high growth or in-market environments to recruit top talent, maintain accurate CRM practices and foster a high performance culture, while delivering high quality work
- Your strategic mindset will be crucial in establishing and executing a unified GTM approach to the clinical sector; which is globally our most strategical segment and where we are currently developing the latest AI products :)
- Manage an outbound sales team, working in alignment with company objectives and with the mission of meeting their targets
- Actively participate in the recruitment, on-boarding and retention of talented sales people with proven SAAS outbound sales experience. Developing a team that performs effectively and consistently, capable of meeting and exceeding their set objectives
- Developing, implementing and delivering structured and effective coaching programs and initiatives that train and develop outbound sales skills for the team. Conducting regular 1:1 meetings with each team member, providing continuous feedback to help improve performance
- Overseeing the activity of the team, ensuring a consistent pipeline of orders and sales opportunities. Performing specific routines and managing targets to maintain activity
- Manager and be aware of all developments in daily sales operations. Be actively involved in achieving a culture of success and achievement
- Review key performance indicators in a clear manner that allows for performance evaluation, initiation, follow-up and improvement of strategies
- Ensure smooth and effective sales processes and CRM management, maintaining a strong commitment to CRM discipline and process optimization
- Adopt our growth mindset, looking for new opportunities to improve outbound sales techniques
- Collect, analyze and communicate sales KPI's to manager to determine success and areas requiring attention
- Contribute to workforce planning to meet local sales priorities and business needs
- Ensure compliance with prospecting and productivity metrics of team members to enable them to achieve their objectives
- Actively collaborate with other departments (marketing, cs, Sales Operations) for continuous improvement of processes that impact our customers' experience
- Launch new features/products to the market and collaborate closely with product teams gathering insightful feedback to improve the market adoption
Our take
Healthcare platform Docplanner has become a major player in the European healthtech market in the decade since it was founded. The company offers a suite of administrative tools for 30M patients and around 2M doctors worldwide, including workflow digitisation and appointment booking services. The company currently operate in 13 countries, hit Unicorn status in 2021, and has been riding a recent wave of digital transformation and workforce overburdening in the healthcare sector which has spurred on demand for precisely the kind of services they provide. So it’s safe to say business is going well.
What is most compelling about Docplanner’s business journey has been its long-brewing competition with their direct competitor, the fellow Unicorn and better-funded Doctolib. The tête-à-tête with this French/German rival has seen both parties making aggressive European expansion with national acquisitions - Doctolib in Italy, France, and Germany; Docplanner in Turkey, Poland, Spain, and Latin America. With Docplanner’s 2021 acquisition of German parallel platform Jameda, however, they are making moves on Doctolib’s home turf. The company has also acquired MyDr, a leading Polsih tech solutions provider.
These broad consolidation moves represent a maturation of the healthtech market which will serve both competitors well. Docplanner is certainly a key and aggressive contender in this race - and this company isn't going anywhere any time soon.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
May 2019
$84.2m
SERIES E
May 2017
$15.8m
SERIES D
Total funding: $133.1m
Company benefits
- English classes
- Stock Option plan
- Free health insurance & wellnes Ifeel platform (unlimited)
- Corporate access with Andjoy colaboration
- Off days package
- Additional paid holiday on your birthday to celebrate with your loved ones or to have a self-care day!
- Flexible working hours
- Working from home policy (up to 3 days per week)
Company values
- Leave your comfort zone
- Focus on results not tasks
- Give feedback now, directly
- Keep it simple
- Do what you love
- Hustle, hit, never quit
Company HQ
Czyste, Warsaw, Masovian Voivodeship
Articles
Leadership
Mariusz Gralewski
(CEO)A Computer Science graduate from Warsaw University of Technology.
Luca Puccioni
(CEO)Previously Vice President and Chief Sales Officer at Groupon, he subsequently worked as Director for Southern European Sales at HomeAway.
Lucek Samulowski
(CPO)Previously Senior HR Business Partner at Unilever, he went on to serve as Head of HR at GoldenLine Sp.
Salary benchmarks
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