Product Analytics Specialist, Amplitude
Customer Success, East
$189-284k
OTE
+ Employee Stock Purchase Program & Equity. Salary inclusive of bonus or commission & applicable to NY only
Up to 25% travel required
Product analytics company
Be an early applicant
Product analytics company
501-1000 employees
Be an early applicant
$189-284k
OTE
+ Employee Stock Purchase Program & Equity. Salary inclusive of bonus or commission & applicable to NY only
Up to 25% travel required
501-1000 employees
Company mission
To be the epicenter of digital business.
Role
Who you are
- Prior Customer Success experience is a plus but not required—we’ll train you on our Customer Success playbooks
- 5+ years in Product Management, Growth, or Product Analytics roles within SaaS or digital‑first environments
- Hands‑on experience with product analytics (Amplitude, Mixpanel, Google Analytics, Heap, etc.) to guide strategy and decisions
- Proven ability to drive core product metrics (activation, retention, conversion) through analytics‑driven prioritization and rapid experimentation
- Delivered measurable growth by aligning roadmap bets to a clear KPI tree and rigorously instrumenting impact
- A track record of defining strategy, prioritizing roadmaps, and delivering business outcomes
- Fluent business Spanish (required)
- Strong technical acumen (required): comfortable discussing product analytics concepts (events, properties, cohorts), basic experimentation, and practical implementation considerations; quick to learn new tools and collaborate effectively with engineering and data teams
- Exceptional communication skills—able to turn complex analysis into concise recommendations for senior audiences
Desirable
- AI Skills (Preferred, not required): Familiarity with modern AI/LLM models and capabilities; ability to spot pragmatic product use cases and define success metrics; awareness of data privacy and responsible AI. Comfort experimenting with model APIs is a plus
What the job involves
- This is a client‑facing Product Analytics role embedded with our Customer Success team
- As a Product Analytics Strategist (Customer Success) partnering with Amplitude’s Customer Success team, you’ll serve as a strategic product advisor to a portfolio of enterprise customers. You’ll help product executives, analytics leaders, and growth teams build better digital products using Amplitude—driving adoption, measurable outcomes, and long‑term value
- Partner with customers’ Product, Analytics, and Growth teams to set strategy, define goals, and execute plans that move key product metrics
- Advise senior stakeholders (CPOs, VPs of Product, Heads of Analytics) on using Amplitude to inform product decisions, roadmaps, and experimentation
- Lead strategic business reviews and deep‑dive analytics sessions that demonstrate impact and uncover new growth opportunities
- Translate product usage and health signals into clear, actionable recommendations that improve retention, activation, and conversion
- Collaborate with Sales, Product, and Services to channel customer feedback into product enhancements and adoption initiatives
- Codify best practices and playbooks customers can use to scale evidence‑based product development
Our take
Amplitude provides product analytics to help companies understand user behaviour. Product, marketing, and growth teams use Amplitude to discover and share insights about user engagement, retention, and revenue.
Amplitude’s user flows reveal which actions are the most commonly taken after users sign up, and which usually precede purchases made in-app, creating paths through the app. The behaviour of individual app users can be viewed with unlimited real-time activity feeds and user timelines.
Thousands of companies use Amplitude analytics, including Microsoft, Under Armour, Intuit, Twitter, Bonobos, Peloton, and many more. In 2024, a securities fraud case was filed against Amplitude due to an IPO and stock share rise that was alleged to be artificially inflated before their downturn in 2022. The case has since been resolved, and Amplitude continues to release new products and operate at full capacity.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$150m
LATE VC
May 2020
$50m
SERIES E
Total funding: $336.2m
Company benefits
- We offer a generous 12-week parental leave for fathers/partners and 18-20 weeks for new birthing parents. This leave policy also provides flexible scheduling so you can spend time with your family and bond with your little one. Specific leave policy will vary by country
- We believe it’s important to unplug from work to reset and recharge. We offer flexible vacation time and unlimited PTO — and we encourage you to use it!
- We provide a monthly stipend for the wellness activity of your choosing, from gym memberships and fitness classes to acupuncture and massages
- Equity is an important component of compensation, but it should benefit you (not just the company). In addition to offering competitive RSU grants that vest quarterly over three years, our Employee Stock Purchase Plan gives employees the option to buy below market price
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Spenser Skates
(Co-Founder & CEO)Previously worked as an Algorithmic Trader, Researcher at DRW Trading Group. They co-found Sonalight but are no longer working at the company.
Curtis Liu
(Co-Founder & CTO)Previously worked as a Teaching Assistant at MIT and as a Software Engineer at Google. They co-found Sonalight but are no longer working at the company.
Jeffrey Wang
(Co-Founder & Chief Architect)They studied computer science at university. They have extensive experience in software engineering prior to co-founding Amplitude.
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