Junior Customer Support Manager, Housekeep

Support

£35-40k

Junior and Mid level
London

More information about location

4-5 days a week in office (Farringdon)

Housekeep

Technology-powered marketplace connecting homes with trusted local professionals

Be an early applicant

Housekeep

Technology-powered marketplace connecting homes with trusted local professionals

201-500 employees

B2CPropertyMarketplaceSaaS

Be an early applicant

£35-40k

Junior and Mid level
London

More information about location

4-5 days a week in office (Farringdon)

201-500 employees

B2CPropertyMarketplaceSaaS

Company mission

To build the World's best home services business.

Company mission

To build the World's best home services business.

48% female employees

14% employee growth in 12 months

Our take

Housekeep is an online booking platform for professional home cleaners. By using the platform, clients can manage everything online including booking a cleaner, adding/skipping visits, leaving notes to cleaners and paying for the services.

The company differentiates itself by ensuring that housekeepers go through a rigorous recruitment process - each candidate is interviewed in person, is invited to attend the interview stage based on its previous work experience in the cleaning industry, and is selected only after a background check. Every cleaner is English-speaking, trustworthy and rated 5 stars by their previous customers.

Housekeep's main priority at this point is to expand its service offerings. As part of this initiative, cleaners now offer customers additional services if requested, such as laundry and ironing.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Benefits

  • 25 days holiday allowance + bank holidays
  • Flexible hours and the option to work from home
  • Cycle to Work scheme
  • Salary sacrifice gym membership scheme
  • Access to Employee Pricing Programs
  • Sponsored learning, including conference tickets and travel
  • Choice of hardware, OS and IDE – you do you
  • Posh Christmas and Summer parties
  • Tons of sponsored team socials
  • Free cleans
  • Casual dress code
  • Discounts on Tradespeople jobs

Funding (1 round)

May 2014

$1.1m

SEED

Total funding: $1.1m

Leadership

Previously Senior Consultant at Roland Berger for 3 years and Analyst at Rothschild M&A for 4 months.

Job (1)

Operations & Strategy