Senior Product Manager, OpenTable

Restaurant Ad Products

CA$120-150k

This role is eligible to be considered for an annual bonus and equity grant

Senior and Expert level

Toronto

More information about location

2+ days a week in office

Online restaurant reservation service

Be an early applicant

Online restaurant reservation service

1001+ employees

B2CHospitalityB2BEnterpriseMarketplaceFoodLead generationSaaS

Be an early applicant

CA$120-150k

This role is eligible to be considered for an annual bonus and equity grant

Senior and Expert level

Toronto

More information about location

2+ days a week in office

1001+ employees

B2CHospitalityB2BEnterpriseMarketplaceFoodLead generationSaaS

Company mission

To bring together people and the restaurants they love in the moments that matter.

Job

Company

Role

Who you are

We're looking for someone who thinks beyond features and funnels – someone passionate about building a five-star product experience for busy restaurant owners investing in their business
Experience: 5+ years of product management experience, with a strong portfolio of shipping customer-facing products that successfully balance technical execution with user-centric design
Industry Knowledge: Proven experience in B2B SaaS, ad platforms, or marketplace products, with a focus on creating intuitive and impactful user experiences
Skills: Exceptional collaboration, analytical, and communication skills, with the ability to work effectively across diverse cross-functional teams
Passion: A genuine passion for solving problems for small business owners and a commitment to creating products that are both functional and beautiful

What the job involves

As a Senior Product Manager, you'll be responsible for the entire lifecycle of our self-serve restaurant ads platform, from campaign creation to performance reporting
You'll balance robust technical execution with a strong focus on user-centric design, creating intuitive and powerful tools that empower small business owners
This is a design-forward role requiring high ownership, where you'll shape how restaurants grow through OpenTable
Lead Product Development: Own the development of OpenTable's ad campaign suite, delivering innovative, self-serve tools that enable restaurants to manage advertising campaigns and achieve measurable business growth
Drive User Experience: Collaborate closely with design teams to craft five-star product experiences that are both highly functional and aesthetically pleasing
Leverage Data & AI: Utilize AI and data science to develop solutions that optimize ad targeting, budget management, and campaign performance based on real-time diner behavior and restaurant demand
Innovate Monetization Strategies: Experiment with auction-based pricing, personalized recommendations, and real-time adjustments to enhance marketplace efficiency and drive revenue growth
Ensure Seamless Integration: Guarantee that ad campaigns seamlessly integrate with the broader marketplace, effectively balancing supply and demand while maintaining a positive experience for both diners and restaurants

Our take

OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.

Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.

OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

4% employee growth in 12 months

Glassdoor (3.7)

Trustpilot (1.2)

Company

Funding (last 2 of 3 rounds)

Oct 2000

$36m

SERIES C

Jan 2000

$10m

SERIES B

Total funding: $48.2m

Company benefits

Work from (almost) anywhere - wherever you do your best work
Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
Generous parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings

Company HQ

Union Square, San Francisco, CA

Leadership

Debby Soo

(CEO, not founder)

After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.

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