Program Manager, Ruggable

• 3–5 years of experience in program management, wholesale operations, or a cross-functional coordination role — ideally within home goods, décor, or consumer products
• A natural ability to work across teams and functions, keeping projects moving without direct authority over stakeholders
• Strong process orientation — you spot inefficiencies, design better ways of working, and actually follow through on implementing them
• Excellent organizational skills with the ability to manage multiple workstreams and shifting priorities
• Clear, concise communicator — equally effective in a Slack thread, a status doc, or a cross-functional meeting
• Comfortable operating in ambiguity and building structure where it doesn't yet exist
• Proficient in Google Suite

Desirable

• We're looking for an operationally sharp Wholesale Program Manager to join our team on a contract basis
• You'll be the central coordinator across Merchandising, Commercial, Brand, Design, and Operations -- ensuring that every Wholesale launch comes together on time, on brief, and with full team alignment
• From onboarding new accounts to streamlining how we operate across teams, you'll bring structure, clarity, and follow-through to a fast-moving wholesale function
• This role is for someone who loves a well-run process, thrives in a fast-paced retail environment, and can hold a complex calendar together without losing sight of the details
• Cross-Functional Execution
• Orchestrate account onboarding end-to-end — coordinating across ops, logistics, finance, and other internal teams to get new wholesale partners up and running smoothly
• Serve as a key liaison between Account Managers and internal stakeholders, translating partner needs into actionable tasks and keeping everyone aligned
• Manage timelines, dependencies, and deliverables across multiple workstreams simultaneously
• Program Facilitation
• Support the design and execution of wholesale programs, ensuring the right teams are involved at the right time
• Track program milestones and proactively surface blockers, risks, or gaps before they become problems
• Maintain clear documentation so that processes, decisions, and statuses are visible to all stakeholders
• Process Development & Improvement
• Identify inefficiencies in how the wholesale function operates and develop practical solutions
• Build and refine repeatable processes for onboarding, fulfillment coordination, compliance, and other recurring workflows
• Create playbooks, SOPs, and tools that help the team scale without adding unnecessary complexity