Events Specialist, Wayfair
Full-Time
Office located in Wilmette, IL
A global online homeware marketplace
Be an early applicant
A global online homeware marketplace
1001+ employees
Be an early applicant
Office located in Wilmette, IL
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- 📆 Relevant Experience: 1-2 years in event execution, hospitality, community engagement, or customer-facing roles
- 🧩 Strong Organization: Skilled at managing event logistics and leading staff from start to finish
- 👥 Team Leadership: Experience directing small teams and coordinating vendors during fast-paced events
- 💬 Excellent Communication: Confidence in engaging new and existing customers, partners, and senior leaders with warmth and clarity
- 🎨 Creative Problem-Solving: Detail-oriented with a passion for people, events, and delivering exceptional customer experiences
- ⚡ Self-Starter Attitude: Independent, adaptable, and energized by fast-moving, high-impact environments
- 📱 Expert in “Mobile” Photography: You’ve got an eye for great shots and know how to make everyday moments pop on camera—using just your phone. Clean, well-composed, scroll-stopping photos? That’s your thing
- 🕒 Flexible Availability: Willing to work nights, weekends, and holidays to support event and store needs
- Travel Readiness: Comfortable with up to 50% travel, typically within a 50-mile radius, to support events and community engagements
- 💪 Physical Activity:Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling
- 🧎 Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day
- 📦 Lifting Ability: Must be able to lift and/or move up to 50 lbs regularly
- 👀 Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus
- 🌡️ Temperature Flexibility: Comfortable in environments with varying temperature conditions
- 🔊 Noise Tolerance: Occasional exposure to moderate noise levels and physical activity
- ⚠️ Safety Awareness: Minimal exposure to workplace or environmental hazards—must adhere to all safety protocols
What the job involves
- As a Community Event Specialist for Wayfair Stores, you’ll bring our brand to life through engaging, community-focused events that drive customer traffic and local awareness
- Reporting to the Sr Manager of People Operations, you’ll lead event execution from supplier demos to community gatherings while ensuring seamless logistics and staffing
- Beyond events, you’ll support in-store promotions, events, and visual merchandising to keep the store environment fresh and inviting
- This role is your chance to own how Wayfair connects with customers and communities through memorable experiences
- 🎉 Event Support & Execution: Lead and deliver engaging in-store and external community events that boost brand visibility and drive foot traffic
- 📋 Logistics Management: Coordinate setup, breakdown, staffing, and vendor needs to ensure smooth, successful events
- 🤝 Customer Engagement: Serve as the main contact during events, answering questions and ensuring a positive experience and impression of Wayfair
- 📦 Promotional Oversight: Manage distribution and tracking of promotional materials and coupons accurately
- 📸 Content Creation Instincts: You should have an eye for visually compelling moments and know what resonates online. You will capture and help create engaging social media content in partnership with the Marketing team. (If you have examples or a portfolio of previous content or creations, that’s a huge plus!)
- 📢 Cross-Functional Collaboration: Work closely with leadership, store support teams, and People Operations to align event goals with business priorities
- 🖼️ In-Store Support: Assist with visual merchandising and promotional displays during non-event periods to keep the store fresh and inviting
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Company HQ
Prudential / St. Botolph, Boston, MA
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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