Product Operations Manager, SmarterDx

• 5+ years of project management experience, ideally 3+ years working with engineering teams in a data-heavy environment
• 1+ years as power user or admin experience in Jira
• Experience and/or understanding of SDLC and project management frameworks
• Make data-driven decisions
• Strong written and verbal communication skills

Desirable

• As a Product Operations Manager for full-stack web applications, you will play a pivotal role in building the bridge between Product, Engineering, and Data. You will embed yourself in the Product and Software development lifecycles, adapting agile processes and project management frameworks to promote collaboration and build alignment. As a fast-growing startup with constantly evolving priorities, your impact will be felt immediately!
• Partner with Engineering, Product, and Data (EPD) to improve R&D operations, resolve process gaps, and align organizational objectives with business goals
• Integrate with EPD teams to develop project strategies and frameworks (Agile, Scrum, Kanban, Lean Startup) etc. that promote productivity and enable self-organization
• Build scalable operations by creating and maintaining playbooks, templates, and documentation that drive consistency and standards
• Identify metrics and develop dashboards to measure operational progress, track delivery health, and enable strategic decisions
• Own and manage Jira at both admin and project levels to configure a scalable, manageable tool that supports efficient engineering and data delivery
• Develop relationships at all levels to build trust, gain context and understanding, and drive adoption of operational practices
• See the big picture, break down silos, live in ambiguity, make mistakes