Product Manager, Grafana Labs

• A BS/BA in Computer Science, a related field, or equivalent work experience
• 3+ years of experience in Product Management
• 3+ years of experience in a B2B SaaS product
• Experience using or building agents, telemetry collectors, or related tools and services
• Experience using or building observability products and/or developer tools, either internally as an SRE or for external customers
• Experience with open source software and/or commercial open source companies
• Experience working with engineering teams to design and build products in a fast-paced environment
• Excellent written and verbal communication skills

Desirable

• As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain
• You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals
• You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders
• The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential
• Product Managers are the bridge that connect Engineering, Design, and UX to GTM
• You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers
• As the Product Manager for Grafana Alloy – Core, you’ll be responsible for the service that sits at the heart of the Grafana observability stack
• Alloy is our branded distribution of the OpenTelemetry collector with a configuration language inspired by Terraform
• Uniquely, it’s our version of a “big-tent” collector – open-source and vendor-neutral with 100% OTLP compatibility, while being optimized for Prometheus
• Alloy is designed to be flexible, performant, and compatible with multiple ecosystems such as OTel, Prometheus/Mimir, Loki, Tempo, and Pyroscope
• In your role as PM, your primary responsibility will be to ensure the long-term success of the Alloy OSS project, working with your engineering counterparts to fine-tune the strategy
• You’ll have to solve problems and prioritize use cases across our entire use base, from OSS users with niche scenarios to some of our largest Cloud customers with enterprise requirements
• Your areas of influence will also cover other agents, collectors, and ingestion services like Grafana Beyla, our OSS eBPF auto-instrumentation tool, and figuring out how to better incorporate and integrate these tools with Alloy
• You’ll have to chart a roadmap that grows the OSS project, addresses internal requirements from other product teams, and delivers on end-user solutions with strong recommendations that make Alloy the de-facto collector alongside Grafana’s LGTM stack
• Transform ideas and feedback into a product vision and roadmap
• Empathize with customer problems in order to collect user needs, requirements, and pain points
• Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
• Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers
• Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering