Senior Internal Communications Manager, Snowflake

• We are seeking an experienced and strategic Senior Internal Communications Manager to lead the development and execution of comprehensive internal and employee communication strategies
• Demonstrated success working with leadership and managing complex internal communication initiatives
• Strong strategic thinking and problem-solving skills, with the ability to manage multiple high-priority projects simultaneously
• Exceptional writing, editing, and verbal communication skills, with the ability to craft messages that resonate across all levels of the organization
• Experience in leading change management communications in a fast-paced, dynamic environment
• Expertise in using digital communication tools and platforms, including video content, and intranet platforms
• Bachelor’s degree in Communications, Journalism, Public Relations, Marketing, or a related field (Master’s degree preferred)
• 7+ years of experience in internal communications, corporate communications, or a similar leadership role

Desirable

• This person will be responsible for ensuring that our internal communications effectively support cultural alignment, organizational change, and drive our business objectives forward
• This role will oversee communication strategies across multiple platforms, driving clarity, transparency, and a sense of community throughout the organization
• Internal Communications Strategy: Define the playbooks for our internal communications, shaping the practices for our All Hands meetings, email distribution lists and more
• Content Strategy and Development: Oversee the creation, editing, and dissemination of high-quality communication materials, including videos, newsletters, emails, presentations, and intranet content. Ensure all content is clear, relevant, and reinforces company values
• Change Management Communication: Lead communication strategies to support large-scale change initiatives. Ensure employees are informed, engaged, and aligned throughout transitions
• Stakeholder Collaboration: Work cross-functionally to influence and support programs and content distribution across organizations, functions, and geographies
• Employee Engagement: Design and execute initiatives to foster employee engagement and a strong company culture. Lead programs that promote two-way communication, encouraging feedback and collaboration across all departments
• Measurement and Continuous Improvement: Establish KPIs to measure the effectiveness of internal communication efforts. Regularly assess communication channels and strategies, using data and cross-functional feedback to drive continuous improvement