Senior IT Support Administrator, Pennylane
Financial operating system for European SMEs
Open for applications
Financial operating system for European SMEs
501-1000 employees
Open for applications
501-1000 employees
Company mission
To build the leading financial tool for European SMEs.
Role
Who you are
- You have initial experience as an IT Support Administrator, ideally in a context of strong growth and heavy use of SaaS
- You are comfortable with Apple environments and familiar with the administration of SaaS (such as Google Workspace, MDM like Jamf, ticket management tool.)
- You have a taste for exchange and communication: as an IT Support Administrator, you are expected to be in daily contact with all Pennylane teams, as well as presenting and explaining IT rules and best practices
- You are rigorous and able to solve problems completely autonomously
- You are sensitive to security and compliance issues (data protection, access rights management, experience with ISO 27001 or SOC 2 would be a plus)
- You speak and write in English and French
- To thrive at Pennylane, you need :
- To speak English (level is assessed and appreciated according to the department you’re applying to)
- To be energized by an ever-shifting work environment
- To be highly collaborative (within your team or other stakeholders)
- Sufficiently experienced to prioritize business-led actions on your day to day activity
What the job involves
- Helpdesk: you will provide support for our teams in Paris and remotely (ticketing and training). There is no network administration or hardware repair
- Onboarding/Offboarding: You are handle for equipment and software provisioning, machine preparation, and introducing new employees to our IT environment and security protocols. You will also manage the operations for external partners and freelancers
- Security Compliance: you manage IT Security metrics monitoring (alerts), as well as non compliance against our internal IT policies (shadow hardware, security bypass, etc.)
- Software Administration : You will manage access to all our tools, including account creation and rights management, while monitoring and auditing these processes
- Training: you will organize global and specialized trainings to ensure that our teams are as efficient as possible on our tools and that they are aware of security issues. You will also set up a knowledge base, monitoring tools, etc
Our take
In multiple mature markets, companies have been using QuickBooks, Xero and other SaaS solutions for accounting, but it is a fragmented industry with each country using its own software solution. In France, there is no definitive SaaS solution for accounting.
Pennylane wants to overhaul current tools and modernise the tech stack of accounting firms, by connecting directly with third-party services that hold valuable information. Accounting firms can use Pennylane collaboratively by accessing the platform to centralise receipts, create invoices and automate tasks. Instead of sending information back and forth with spreadsheets and photo attachments, both clients and accounting firms can interact directly on the platform.
Pennylane has a significant market opportunity ahead, with an ambitious goal to become the preferred management platform for European companies. The company already claims an impressive number of customers and strong backing which will allow it to further develop its platform and expand to other markets in Europe.
Freddie
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Apr 2025
$87.3m
LATE VC
Feb 2024
$46.6m
SERIES C
Total funding: $266.1m
Company benefits
- Work remotely from anywhere in Europe, as long as your contract allows you to
- Company shares to enjoy a piece of the success story you're building with us
- A budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
- Access to 8000 fitness spaces in Europe and more than 300 activities related to wellness through our partner Gymlib
- Access to Busuu to perfect your english or your french
- The latest Apple equipment
- Be part of a vibrant social community: we do lots of sports together (running, climbing...), we love to hang out and have a drink together (Thursday afterwork drinks on our rooftop is a usual thing)
- Twice-a-year company seminars
- Wonderful office in the center of Paris
- 10 additional days off (to the 25 standard ones) for those based in France
- Lunch credits (Swile card) to buy your favorite food every day, for those based in France
- Great healthcare cover (Alan Blue) to take care of yourself and your family, for those based in France
Company HQ
Chaussée-d'Antin, Paris, France
Leadership
Arthur Waller
(Co-founder & CEO)Founded PriceMatch in 2012, and progressed from Product Owner to Senior Product Owner at Booking.com between 2015-2018. Co-founded Pennylane in 2020.
Felix Blossier
(Co-founder & COO)Founding Partner of PriceMatch in 2012 and experience as Director General of the French Treasury from 2018-2020. Co-founded Pennylane in 2020.
Tancrède Besnard
(Co-founder & CPO)Co-founded PriceMatch in 2012. Experience as Product Manager for Booking.com between 2016-2018, and current advisor for Predictus. Co-founded Pennylane in 2020.
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