Sales Operations Analyst, Smartling
+ Bonus
Translation & content localization platform
Job no longer available
Translation & content localization platform
201-500 employees
Job no longer available
+ Bonus
201-500 employees
Company mission
Smartling's mission is to move the world with words.
Role
Who you are
- The ideal candidate will possess strong analytical skills, a deep understanding of Salesforce functionality, and the ability to collaborate across departments to streamline operations
- This role is for a candidate who can identify and solve operational inefficiencies, maintain and optimize Salesforce configurations, and deliver actionable insights to support business growth
- Salesforce administration certification, or willingness to obtain within first 3 months
- Have a strong command of Salesforce Object Query Language (SOQL)
- BA/BS in Business or quantitative field
- 2-3+ years experience in sales development/sales, operations, or analyst role
- Experience with Salesforce, specifically reporting
- Keen analytical skills - the ability to break down a problem into its core parts, identifying implications, timeframes, and sequences
- Ability to work cooperatively with individuals across the organization and independently when appropriate
- Advanced knowledge of Excel (VLookUps, Advanced IF/AND statements, mass data cleanup, and Pivot tables)
- Experience administering technologies
- Experience with Salesforce Data Wizard, Cloudingo, or any tool for merging accounts and cleaning and updating Salesforce, Zapier, Clari, Docusign, and any Sales Engagement Platform
- A home office setup conducive to working remotely and the ability to work effectively as a remote team member
- A Problem-Solver: You thrive on identifying solutions
- Curious: You’re a “forever learner” with an insatiable desire to gain new skills and knowledge
- Detail-Oriented: You have keen attention to detail and don’t overlook “the little things”
- Dependable: Have excellent time management and organizational skills
- Analytical: A “numbers person”; you are able to find patterns and key insights
What the job involves
- Smartling is seeking a Sales Operations Analyst for a remote, work-from-home position based in Ireland
- Our Sales Operations team focuses on working collaboratively across the organization to develop impactful and measurable initiatives that accelerate revenue growth and enable efficiency
- You will partner with key leadership stakeholders to work on sales growth strategy, constantly focused on how our processes, people, and tools can best work together
- Work closely with Leadership to identify gaps and areas of opportunity for expansion
- Process New Logo, Upsells, and Renewal orders in Salesforce for EMEA Customers
- Provide recommendations to improve efficiencies in daily workflows and processes with Salesforce to make the company across all departments more efficient
- Provide analysis of key functions and activities of top performers
- Maintain Salesforce database health - ensure data cleanliness & completeness, including managing our Cloudingo and D&B Hoovers Account
- Assisted in developing and implementing ongoing sales policy, especially regarding new logos, upsells, and renewals
- Assist in preparing weekly reporting and analysis updates on revenue for the leadership team
- Assist with ongoing tools and technology management that integrate with Salesforce and provide training and documentation as needed
- Will lead any implementation of integrations into Salesforce and maintain adHoc reports
- AdHoc reports
Our take
Smartling leverages a network of professional translators and AI translation software to enable companies to connect locally with audiences anywhere, through any channel. Over the last few years, the company has emerged as a real market leader.
The appeal is obvious: since a company’s online presence is unlimited by geography, it shouldn’t be limited by language. The advantage of an offering like Smartling is that it doesn’t just loosely translate meaning like a browser would, but can also translate impact. As fast growth companies scale internationally and bring their brand message to new markets, this kind of service can prove crucial.
The roll call of customers is proof of the startup's success, with the likes of Shopify, Lyft, Tinder, Samsung, H&M, Mastercard, and plenty of others all taking advantage of its platform. Smartling has raised substantial funding and achieved a strong rate of growth which is still accelerating - all boding well for its future.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Dec 2021
$160m
GROWTH EQUITY VC
May 2014
$25m
SERIES D
Total funding: $227.2m
Company benefits
- Equity
- Flexible vacation & PTO
- Health Benefits
- Generous Maternity/Paternity Leave
- 401k Retirement Planning
- Commuter Benefits
- Remote Hires
- Employee Referral Bonus
Company HQ
Garment District, New York, NY
Leadership
Bryan Murphy
(CEO)Director at MadCap Software, PlayPower and JEGS High Performance.
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