Community Manager, Inkitt
$90-105k
3-5 days a week in office (South Park, CA)
Reader-powered book publisher
Be an early applicant
Reader-powered book publisher
201-500 employees
Be an early applicant
$90-105k
3-5 days a week in office (South Park, CA)
201-500 employees
Company mission
To build a world-class platform to shine a light on phenomenal stories, and eventually develop theses stories into movies, TV shows, merchandise, video games, or even them parks.
Role
Who you are
- 1+ years of experience with customer service or community, and social media
- You are a book lover at heart, with an understanding of bookish communities
- You are an active member of multiple online communities
- Experience being creative, strategic, and analytical, when crafting compelling initiatives and content and measuring their impact
- Strong communication skills, empathy, and cultural sensitivity to connect with our diverse audience and to collaborate with cross-functional teams
- Autonomous
- Bring solutions instead of problems
- Data driven
- Quick to action
- A high functioning workaholic
- Looking for exponential career growth
- Have lots of fun building a generational AI x Entertainment company
What the job involves
- This role supports community engagement and growth initiatives while coordinating an existing network of community moderators
- Designing and executing engagement initiatives
- Driving participation in in-app book communities
- Coordinating moderators so campaigns and content are aligned with strategy and executed consistently
- Acting as a brand presence in select community spaces
- This positions the role between a Community Coordinator and a Community Growth Manager, with room to grow in scope over time
- Ideate and execute community initiatives that drive engagement and retention
- Grow in-app communities membership and increase participation in book discussions
- Develop and execute strategies that build anticipation and spark conversations around our upcoming stories
- Test organic growth initiatives (e.g. reviews drivers, sharing competitions)
- Recruit and activate in-app community super users
- Monitor engagement metrics and community feedback to understand what excites and motivates our users. Use these insights to refine community strategies and initiatives, ensuring continuous growth and engagement
- Organize virtual events such as author interviews, book club meetings, and reading challenges to keep the community engaged and connected with our stories and authors
- Coordinate promotion of events and initiatives across CRM, in-app communities, and social channels
- Align moderators on campaign goals, timelines, and messaging
- Act as the primary point of contact for community moderators
- Coordinate content calendars, initiatives, and campaign execution with moderators
- Keep moderators informed, aligned, and engaged
- Manage weekly community push notification creation and scheduling in collaboration with moderators
- Represent established brand voices (e.g. “Galatea Sophie,” “CandyJar Leah”) in light-touch engagement contexts. Build trust and familiarity with community members and be part of the conversation
- Lease note that we are looking for candidates within a 45-minute commute of our SF office
Our take
The current publishing industry makes it very difficult for breakout authors to achieve success. Furthermore, publications are often based off subjective opinions of those in the industry, and potential readers have no input in the matter, despite them being the force that will drive a book's success.
Inkitt takes a different approach to publishing in order to give writers a fairer chance of success. The company allows writers to submit their stories onto the website where readers have free access to read anything posted. Using an algorithm, Inkitt then determines which stories have the most reader engagement, and based on this information, decides which to take to official print and publication.
Several rounds of funding to the sum of more than $100M have allowed Inkitt to invest more in its algorithm and technology and open offices in San Francisco. It's also looking to expand into more mediums such as video content and audiobooks, with a long-term aim of building a media empire akin to Disney. Though there's a long way to go for that lofty aim to come to fruition, Inkitt has already attracted 33M users and published dozens of bestsellers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2024
$37m
SERIES C
Oct 2021
$59m
SERIES B
Total funding: $118.1m
Company benefits
- Comprehensive Health Plans including Fitness Classes
- Expat integration support
- Free lunches in the office
- Professional Coaching for Everyone + unlimited self-development book budget
- Regular social events
- Dog-friendly office
Company HQ
China Basin, San Francisco, CA
Leadership
Ali Albazaz
(Founder & CEO)Founder and CEO of Fünfi and then joined moviepilot as a Javascript developer. After this, Albazaz freelanced as a Javascript developer for six years.
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