Account Manager, Block
CA$74.5-77.3k
+ Stock Purchase Program
Financial services ecosystem
Job no longer available
Financial services ecosystem
1001+ employees
Job no longer available
CA$74.5-77.3k
+ Stock Purchase Program
1001+ employees
Company mission
To create better tools to help everyone access the economy.
Role
Who you are
- 2+ years experience in Sales, Account Management or related field
- Experience discovering and closing sales opportunities and building client relationships
- Experience successfully managing a pipeline to achieve revenue targets
- Strong track record of exceeding revenue targets
- Excellent organizational, analytical, written, and verbal communication skills
- Passion and knowledge about how new technologies can help better serve small and medium size businesses
- Experience with Salesforce or other CRM tools
- Bilingual French/English a plus
What the job involves
- You will report directly to the Head of Account Management, Canada
- You will find creative ways to make Square products work for a complex array of customers, while identifying ways to expand collaboration with customers and act as an internal advocate for decision makers in your book of business
- Be responsible for growing and retaining a multi-million dollar GPV customer base
- Understand customer needs and local market trends to help achieve their business goals through Square
- Cross sell and upsell products and features through discovery, education and onboarding support
- Effectively and strategically address customer concerns and issues, strengthening client relationships
- Help grow our managed accounts program through multiple seller touch points. Leverage Square's value propositions to negotiate custom pricing
- Work cross-functionally with our international Sales, Support and Product teams to help uncover and surface seller insights
- Collaborate with the Account Management global working group by sharing seller insights, recommendations, operational needs and growth opportunities
Our take
Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.
The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.
Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Healthcare coverage (Medical, Vision and Dental insurance)
- Health Savings Account and Flexible Spending Account
- Retirement Plans including company match
- Employee Stock Purchase Program
- Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
- Paid parental and caregiving leave
- Paid time off (including 12 paid holidays)
- Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
- Learning and Development resources
- Paid Life insurance, AD&D, and disability benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Jack Dorsey
(CEO)Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job