Product Manager, Wave

• We’re looking for someone with both product manager experience and some exposure to anti-fraud/risk topics to lead this team
• Have 4+ years product management experience with exposure to identity, fraud, or fraud adjacent products, ideally in payments or fintech
• Are highly metrics and data driven in your decision making
• Have a good intuition for how bad actors operate and what kinds of mitigation strategies are effective at stopping them
• Have a Sherlock-like investigative mindset: Can perform ad-hoc analyses with SQL, dig into individual scam reports, etc. to discover new scam and gaming methods. Can weigh this with quantitative data
• Are scrappy, know how to run experiments, and like to build products iteratively
• Know how to balance user security with user experience to avoid creating a negative user experience for too many users

Desirable

• The goal of the Risk product team is to reduce Wave’s Risk profile through our product, mainly focused on anti-fraud measures and our user identity verification strategy
• Preventing users from getting scammed through machine learning models and security interventions
• Improving our user identification and login processes in general
• Reducing abuse of promotions and products by users and agents to gain money
• Own our key user scam and product abuse (“gaming”) metrics
• Own the product roadmap to improve user security, prevent scams, and make gaming more difficult
• Lead a team of engineers, data analysts, and our Head of Risk Operations to execute on our risk strategy, which may include:
• Developing new user-facing security features like security interventions
• Improving our core login and account recovery flows for users
• Developing new machine learning models and heuristics to detect scams and gaming
• Developing internal tools to improve Risk Ops efficiency and collaborate with our Head of Risk Ops to improve internal processes
• Perform ad hoc analysis to catch new types of gaming and scam patterns
• Perform user research and design new user-facing security features
• Run A/B tests for new features, support processes, and new technologies such as biometric recognition
• Be a company-wide expert on all things risk: Work with leads to perform risk assessments for new features and advise on best risk management practices

• Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role