Content Operations Specialist, Hims & Hers
Compensation: $30.00 – $33.00
Multi-specialty telehealth platform
Be an early applicant
Multi-specialty telehealth platform
1001+ employees
Be an early applicant
Compensation: $30.00 – $33.00
1001+ employees
Company mission
To help the world feel great through the power of better health.
Role
Who you are
- Successful candidates will enjoy rolling up their sleeves and are committed to delivering high-quality web experiences that contribute to organizational success
- Knowledgeable of Contentful or a similar content management system (CMS), with advanced proficiency in content creation, editing, and administration. Able to navigate CMS interfaces, troubleshoot issues, and provide comprehensive training to users at all skill levels
- Familiar with project management & collaboration tools such as Confluence, JIRA, Slack and Monday.com to track progress, and collaborate with team members effectively
- Service-oriented. You work quickly and collaboratively on technical projects, and provide an informed perspective on web best practices
- Motivated to work hard in a fast-paced environment, and enjoy balancing numerous priorities and demands
- 2+ years of web publishing and content management experience (WordPress, Contentful)
- Strong understanding of SEO principles
- E-commerce or site merchandising experience
- Excellent written and verbal communication skills
- Attention to detail and commitment to producing high quality work
- Ability to work efficiently in a collaborative, fast paced environment
- Experience with web user experience (UX) is a plus
What the job involves
- We are seeking a Content Operations Specialist to join our Organic Growth team
- In this role, you will support us in evolving our content library by building compelling, informational content & experiences to delight our customers for years to come
- You will partner closely with SEO, Editorial, Engineering, Design & Product teams to create and scale content across the Hims.com and Forhers.com websites - primarily for the blog, our Hims & Hers apps, and our YouTube channels
- This role reports to the Content Operations Manager
- This is a temporary, non-permanent position
- The Content Operations Specialist will provide temporary backfill support to the Organic Growth team for approximately six months
- This is an exciting opportunity to gain hands-on experience in a high-growth company and leader in the health and wellness industry
- Run the production and management of content for the blog and mobile apps. Provide support for storefront page content as directed by the Content Operations Manager
- Manage weekly QA and publication of new content and implement new features across the content library
- Configure A/B testing to validate content enhancements and optimizations to our websites and mobile apps
- Upload and maintain SKU library
- Perform audits of existing content to record and remove mentions of sunsetted products, images, brand ambassadors, claims, etc
- Assist with the management of the content architecture and placement of content in the user experience
- Partner with our Content Management team to grow our CMS as a production tool
Our take
Hims & Hers is a direct-to-consumer brand made for men and women, offering products for skin care, birth control, erectile dysfunction, hair loss and more. The company aims to create an open and honest culture of care that is accessible for everyone, no matter who you are or where you live.
Hims & Hers approach healthcare differently through a telemedicine approach combined with a comprehensive wholesale and branding strategy. This allows customers to get diagnosed and treated at a lower cost and with greater convenience whilst the company simultaneously increases customer brand's presence across the US.
The company is increasingly focused on becoming a modern healthcare brand, and has a huge addressable market to go after. Recent launch of an app has helped the company grow significantly. Further, it is focusing investment into platform infrastructure and the development of partnerships with physical stores including retail giant Walmart, as well as continuing to launch new products such as its range of volumising shampoos.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2019
$100m
LATE VC
Jul 2018
$50m
SERIES B
Total funding: $197m
Company benefits
- Dental insurance
- Maternity & Paternity Leave
- Gym Membership
- Commuter Checks & Assistance
- Work from home opportunities
- Health insurance
Company HQ
Marina District, San Francisco, CA
Leadership
Andrew Dudum
(CEO)Previously co-founder of Atomic, Homebound, Terminal and Bungalow and Investor & Advisor at Stable Auto, TalklQ, and Mira Technologies.
Hilary Coles
(Senior VP Brand & Innovation)Previously earned an MBA from the Kellogg School of Management at Northwestern University.
Jack Abraham
(Investor)Founder and Managing Partner of Atomic. Co-Founder and Investor at Replicant, Raydiant, Bungalow, Homebound, Terminal and Zenreach.
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