Senior UX Researcher, Lingoda
B2B
Online language school
Job no longer available
Online language school
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To build bridges around the world through language learning.
Role
Who you are
- Degree in Psychology, Business Psychology, Human Factors, Human-Computer Interaction, UX Research or equivalent
- 5+ years of professional experience as a researcher
- Extensive knowledge of mixed research methodologies
- Expertise in all aspects of research execution, from study design and planning to participant recruitment, moderation, data analysis, synthesis, and reporting
- Demonstrable ability to present research insights and a passion for storytelling
- A problem-solving and strategic mindset. You can triangulate different data sources and share a clear point of view
- C2 level German language and excellent English skills (both written and spoken). You’ll be conducting interviews in both languages
- Past experience working in B2B and SaaS companies is ideal
What the job involves
- We are currently looking for a German-speaking (Senior) UX Researcher (all genders) to join our B2B team based in Berlin or working remotely in Europe
- As the first UX Researcher for our B2B Health Product, you’ll be an integral part of our research function, contributing to creating innovative and better learning experiences for our students and teachers worldwide
- Own the research strategy that helps uncover new opportunities to support decision-making
- Work closely with our Product, Design, Operations and Sales teams, driving innovation and research insights into our solutions
- Plan, facilitate and document strategic research projects and workshops to align teams and stakeholders, build empathy, develop ideas and support prioritisation
- Identify and define key personas, as well as build and refine customer journeys to support product development
- Manage internal and external stakeholders effectively and bring them closer to our users, ensuring user-centricity in decision-making
- Translate user-centric improvements into business metrics that resonate with decision-makers
- Influence the overall product vision by executing various research methods, both quantitative and qualitative
- Identify and propose new initiatives for achieving our goals
- Mentor, support, and provide feedback to other UX Researchers on best practices
- Please note that if you are based outside of Germany that only a freelance contract can be offered
- All our contracts whether freelance or regular German employment contract start on a 2 year time period
Application process
- Your contact person for the position is Sally
Our take
Online classes have been booming in recent years, with brick-and-mortar institutions pivoting towards virtual offerings, and students looking for additional at-home resources to supplement learning. Part of this new zeal for digital education has been directed at language acquisition, and Lingoda was one of the edtech companies to cash in.
What distinguishes Lingoda from many other companies that picked up traction over this period (like Duolingo, Memrise, and Rosetta Stone) is the style of teaching. Lingoda connects students with 24/7 interactive language immersion classes on Zoom, run by native-level speakers. This makes it remarkably competitive, as it offers the scheduling flexibility that language schools can’t, the depth of content that many apps fail to deliver, and the highly effective face-to-face interaction that self-directed courses usually lack.
While Lingoda's language selection remains modest, the company has built a strong and loyal user base, and its commitment to high-quality, immersive learning experiences continues to set it apart. As digital education continues to grow, Lindoga's innovative approach and flexibility position it well to remain a strong contender in the language learning market.
Steph
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Apr 2021
$65.7m
LATE VC
Oct 2019
$2.2m
SERIES A
Total funding: $80.6m
Company benefits
- Free Lingoda classes
- Flexible working hours
- Team and social activities
Company HQ
Government District, Berlin, Germany
Leadership
Dominic Rowell
(CEO)They joined Lingoda in 2022 as CEO. Prior to this, they were the COO at iQ Student Accommodation, a Group Executive Director (Commercial) and Commercial Director of UK & Ireland of Vue Entertainment, and CCO & Executive Director at Metro UK.
Salary benchmarks
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