Qualified Success Architect, Qualified.com
EMEA
Agentic marketing platform
Open for applications
Agentic marketing platform
201-500 employees
Open for applications
201-500 employees
Company mission
To lead marketing teams into the future of pipeline generation.
Role
Who you are
- 3+ years of Mid Market/Enterprise software experience
- Excellent interpersonal, communication, persuasion, presentation and writing skills
- Deep working knowledge of Salesforce CRM
- Working knowledge of marketing automation systems
- Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications
- Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
- Must be willing to work in a fast-paced startup environment with multiple roles
- You possess a bachelor's degree
- Passion for making customers successful with software solutions
What the job involves
- The Qualified Success Architect will own the successful implementation and adoption of the Qualified Conversational Marketing Platform for new and existing customers
- You’ll be living on the cutting edge of the next generation of sales and marketing technology, and will work with our customers to transform their sales and marketing processes to leverage the power of conversational marketing
- Coming to work with an amazing and talented team
- Working hard, learning a ton, and having fun every day
- Delivering and leading customers through the Qualified Implementation Framework
- Interface with Enterprise Architects to outline the optimal technical architecture for customers onboarding Qualified products
- Document technical requirements in order to implement a Qualified Data Model aligned to our customers business objectives
- Establish a deep consultative relationship with various client business units
- Provide coaching and education to key stakeholders about Conversational Marketing to improve adoption of Qualified products
- Conduct Quarterly Business Reviews with key stakeholders
- Identify successful customers and work with our Marketing team to turn them into advocates with case studies and testimonials
- Engage in internal product discussions, bringing customer feedback into actionable insights to help shape the product roadmap
- Executive analysis of customer health score to achieve renewal targets
Our take
Customer Relationship Management is a vital part of a business's success, which has typically been handled by anonymous, text-based interactions. However, businesses have long known that many VIP customers prefer to connect personally with a company, which is what Qualified.com was founded to support.
The company's initial offering was built around alerting businesses when a high-profile customer was considering a purchase, alongside the tools to act upon this. Today, Qualified.com delivers PiperX, an AI SDR agent. The agent is capable of meeting with potential buyers in real-time, scheduling follow-ups, using contextual nudges to nurture leads and much more.
This agentic approach allows Qualified.com users to scale inbound pipeline generation across their marketing channels, in a manner that cannot be achieved with human work alone. Its innovative approach has caught the eye of the market, with Salesforce moving to acquire the company in order to bolster its own agentic B2B marketing solution.
Steph
Company Specialist at Welcome to the Jungle
Insights
-17% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Apr 2022
$95m
SERIES C
May 2021
$51m
SERIES B
Total funding: $163m
Company benefits
- 100% Paid Medical, Dental, & Vision
- Monthly Wellness Stipend
- Free Gigabit Internet For Your Home Office
- Above Market Equity Packages At All Levels
- Work Equipment
- Parental Leave
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Kraig Swensrud
(Co-Founder & CEO)Kraig worked for Salesforce.com for almost 7 years, before joining Campaign Monitor as CMO in 2014. Having founded GetFeedback in 2013, they founded Qualified.com in August 2018.
Sean Whiteley
(Co-Founder)Sean worked as an Aol Systems Engineer, a PwC Developer and Director of Sales Engineering at webMethods. They spent over 6 years at Salesforce.com before co-founding GetFeedback and Qualified.com.
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