Director of Design, Headway
Provider
$255-300k
Therapist-by-insurance marketplace
Posted today
Therapist-by-insurance marketplace
1001+ employees
Posted today
$255-300k
1001+ employees
Company mission
To build a new mental healthcare system, rewired for access and affordability.
Role
Who you are
- 5+ years leading design team for complex B2B SaaS platforms with consumer-grade UX
- Experience with hyper-growth startups (Series C+) and larger companies with mature design practices. Know what good looks like for building an empowered design team
- Proven track record partnering with product managers, engineers, and leadership to drive experience vision and influence organizational direction through design thinking
- Experience building scalable design systems for complex products while leading and mentoring senior design talent across multiple product areas
- Portfolio demonstrating both high-craft individual work and systematic approaches to design at scale
What the job involves
- As Design Director at Headway, you will work closely with product managers, engineers, and senior leadership to help providers grow and manage their practice with Headway
- You’ll drive the provider experience vision, strategy, and own the execution of provider product design with a high craft bar that inspires senior designers
- Your focus will encompass the entire provider lifecycle, from acquisition to engagement and retention
- Drive provider experience strategy and vision - Partner with product managers, engineers, and senior leadership to define and execute the comprehensive provider experience strategy across the entire lifecycle from acquisition to retention
- Ensure high-craft design execution - Own the end-to-end design execution of provider products with exceptional attention to detail and craft quality that motivates senior designers
- Grow and manage a high performing design team
Our take
1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.
Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 300,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.
Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US using its 2023 Series C funding of $125 million. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.
Freddie
Company Specialist at Welcome to the Jungle
Insights
64% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2024
$100m
LATE VC
Oct 2023
$125m
SERIES C
Total funding: $327m
Company benefits
- Work from home opportunities
Company HQ
Tribeca, New York, NY
Leadership
Andrew Adams
(CEO)Worked as a Product Analyst at Spring, and was a Software Development Engineer Intern at Amazon.
Salary benchmarks
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