Product Operations Lead, ConsenSys
MetaMask
$146-218k
+ Equity. Salary benchmarked on US rates & may differ for further locations
Ethereum blockchain software company
Be an early applicant
Ethereum blockchain software company
501-1000 employees
Be an early applicant
$146-218k
+ Equity. Salary benchmarked on US rates & may differ for further locations
501-1000 employees
Company mission
To unlock the collaborative power of communities by making web3 universally easy to use, access, and build on.
Role
Who you are
- 7+ years of experience in Product or Business Operations, or related roles
- Proven track record of leading and developing teams
- AI-forward thinker: you’ve deployed automation, agents, or AI tooling to improve operations
- Strong communicator who can align technical and business stakeholders
- Skilled at building scalable processes and frameworks
- Comfortable with analytics and dashboards; curious to extend with AI-driven insights
- Thrive in ambiguity, velocity, and crypto-native contexts
- Experience in crypto/web3 is a strong plus
- Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role
What the job involves
- MetaMask is entering its next chapter — scaling as a global consumer product and preparing for IPO. We are hiring a Product Operations Lead to drive product & cross-functional processes and help us increase revenue and hit product KPIs with continuous improvement
- You will lead a small team of Product Operations Managers across multiple product lines, partnering with Product, Design, Engineering, Customer Success and Go-to-Market functions to deliver revenue opportunities and achieve IPO readiness KPIs by shipping on schedule, raise the bar on quality, and reduce ambiguity
- This role is both operational and strategic: part process architect and bar-raiser, part AI/automation champion, part effective coordinator with functions and stakeholders
- Lead & scale the team: Develop and coach Product Operations Managers supporting multiple product lines
- Drive AI adoption and automation: Bring an AI/automation-first mindset into every workflow. Pilot and deploy agents to automate reporting, streamline comms, and accelerate data-driven decision-making
- Operationalize north stars:
- Ship value with consistency — ensure we consistently deliver highest value to users in a timely manner, with minimum surprises
- Raise product quality — raise the bar and reinforce a culture of quality and prevention, continuous improvement, and performance rigor
- Standardize processes: Roadmap planning, feature readiness, feedback loops
- Data & reporting: Build AI-powered dashboards and insights to inform leadership decisions
- Customer & market feedback: Capture signals and translate them into actionable inputs
- Program management: Own long-term, multi-phase initiatives from ideation/iteration to GTM, from development through maintenance
- Cross-functional glue: Work hand-in-hand with PMs, Designers, EMs to align timelines and priorities
- Continuous improvement: Identify bottlenecks and implement scalable solutions to improve product velocity & quality, and reduce fire drills
- Transparency & trust: Maintain clear, early, and frequent communication across MetaMask and ConsenSys
- What Success Looks Like
- MetaMask increases revenue and hit product KPI targets consistently
- MetaMask ships critical features on schedule with minimal surprises
- Product quality is measurably higher, fewer fire drills, more prevention
- AI and automation is deeply embedded in how the team operates — less manual overhead, more leverage
- Leadership has clear, reliable data to drive decisions
- Engineers and designers feel empowered, protected, and heard
- Effective coordination with Customer Success, GtM functions and other stakeholders
- Development velocity and drive/motivation improve quarter over quarter
Our take
ConsenSys is a Ethereum software company that builds blockchain tech, allowing businesses to build the next generation of digital and tech applications.
Founded in 2014, ConsenSys’s founder Joseph Lubin had already created the revolutionary Ethereum earlier that year and launched ConsenSys Software and ConsenSys Mesh, a blockchain investment company, to “harness” the powerful capabilities of Ethereum. ConsenSys have moved forward into the Web3 and metaverse space and continue to function on the principles of building a digital, decentralised economy.
Despite unicorn status, ConsenSys continue to operate in uncertain and unpredictable territory. After several bursts of reorganisation and a “merge” of sister company Ethereum, change is the norm for ConsenSys. Regardless, the revolutionary technology and continuous breakthroughs that ConsenSys and the companies it invests in spearhead, show that they're flexible enough to maintain momentum.
Steph
Company Specialist at Welcome to the Jungle
Insights
-10% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Mar 2022
$450m
SERIES D
Nov 2021
$200m
LATE VC
Total funding: $725m
Company benefits
- Equity - We believe in ownership and want everyone to have a stake in our future success, that’s why you’ll receive equity when you join us
- Recognized in the blockchain and Web3 ecosystem - Working at ConsenSys is a tremendous reference for your career. You’ll join a network of entrepreneurs and technologists that extends across the global crypto ecosystem
- Continuous learning & opportunities - We provide ongoing growth and development through on-the-job learning, and the ConsenSys Advance Program which includes full access to Coursera, bespoke and technical learning programs and ConsenSys Academy our world-class blockchain and Ethereum program
- Unlimited vacation holidays - We value downtime to recharge and reset, ensuring everyone at ConsenSys has work/life balance. In addition, company-wide we participate in “zero productivity” days to take a break from work, shut down, and sit back and relax
- Flexible working arrangements - With our global workforce we have fine-tuned asynchronous working which means we have a lot of flexibility in the structure of when we work and how we work together
- Remote first - You’ll be joining a team based all over the world. Providing the unique opportunity to work with people from across 6 continents
Company HQ
East Williamsburg, NY
Leadership
Joseph Lubin
(CEO)Formerly President of SynerG Music and Director of New York Office for Blacksmith Technologies. Currently Co-Founder of Ethereum.
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