Senior Applied Artificial Intelligence Developer, RouteThis
+ Stock Options
Network connectivity diagnostic and support platform
Job no longer available
Network connectivity diagnostic and support platform
21-100 employees
Job no longer available
+ Stock Options
21-100 employees
Company mission
RouteThis' mission is to help ISPs and smart home brands deliver flawless WiFi connectivity to their customers.
Role
Who you are
- Practical experience solving user or customer problems by incorporating AI capabilities into solutions in a business context
- Experience testing and tuning models and prompts to optimize results
- Experience in optimizing AI workflows for different factors including cost or performance optimization
- Experience researching AI and ML solutions and how to tailor them for different customer needs (interaction with RAG and multi-modal solutions as examples)
- Ability to understand and break down complex problems into manageable pieces that a team can deliver together
- Experience with CI/CD pipelines
- Experience with rapid prototyping for learning and then building for scale
- Experience mentoring less experienced developers especially in AI concepts and technologies
- Effective communicator in both individual and group settings for both technical and non-technical audiences
What the job involves
- We are looking for a Senior Applied AI Developer to contribute to the exploration of appropriate AI-focused solutions and product enhancements
- In this role you will design and build solutions to real world problems and leverage different AI technologies
- Your contributions will significantly extend that competitive advantage by leveraging telemetry data, photo and video data, scalable architecture, and different AI technologies
- We care deeply about delivering value to our customers and solving their pain points
- We’re passionate about technology and getting stuff done fast and are looking for people who share these values and live them every day
- Design, build, and deploy solutions to real-world problems leveraging generative and chain of thought AI, data analytics and RouteThis telemetry, photo and video data sets
- Explore appropriate AI-focused solutions to incorporate into product enhancements
- Participate in architectural and system design discussions with other engineering team members
- Mentor team members less experienced with AI technologies
- Lead by example demonstrating the skills and behaviours needed to succeed as a senior engineering team member
- Collaborate with product managers, customer experience team members, and customers to better understand key problems to be solved
Application process
- Please note: We thank all applicants for your interest in RouteThis. Only those applicants selected for an interview will be contacted
Our take
Seamless connectivity is the backbone of successful ISPs, Smart Home, and IoT companies, but this is difficult with so many devices and customers. Whilst good customer service and infrastructural maintenance can help, traditional diagnosis methods often require repetitive trial and error and questioning, ultimately leading to long queues, longer downtime, and lower customer satisfaction.
RouteThis provides a WiFi connection management and analytics platform, allowing ISPs and IoT companies to visualize the status of their users' connections, diagnose issues remotely, and facilitate seamless and rapid customer service to ensure reconnection. The company claims that its connectivity solutions will help attract and retain customers, fuel revenue growth, reduce employee budgets through automation, and grow market share.
Whilst remote customer service for WiFi and other networking services already exists, RouteThis stands out with its data-driven approach, augmenting the diagnoses process and identifying the source of technical problems quickly and effectively. Through this approach, the company aims to speed up migration to IoT connections by making it easier for companies to provide excellent technical support.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-23% employee growth in 12 months
Company
Funding (2 rounds)
Feb 2022
$17.9m
SERIES A
Apr 2018
$3.6m
SEED
Total funding: $21.5m
Company benefits
- Health & Wellness - From dental to acupuncture, and everything in between, our benefit program covers it all—so you can build the future you want and achieve all your health and wellness goals
- Everyone is Welcome - We believe diversity, inclusion, and belonging are core tenets of any society. That’s why we’ve built a workplace where everyone is welcome, and everyone has equal access to opportunity
- We're Flexible - You know how you work. We’ll help you do that. Our flexible work environment means you have the freedom to work when and how you’re at your best
- Work and Play - Work can be fun, and we’ll make sure it is! From monthly social events to team lunches, a fully stocked office kitchen, and more, there’s never a dull moment at RouteThis
Company HQ
City Commercial Core, Kitchener, ON
Leadership
Jason Moore
(CEO)Researcher and Developer for Semtech from 2011 to 2012.
Salary benchmarks
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