Technical Product Manager, Pantheon
CA$70-90k
+ Equity
Website operations platform
Be an early applicant
Website operations platform
201-500 employees
Be an early applicant
CA$70-90k
+ Equity
201-500 employees
Company mission
To make the web a first-class platform that delivers results, one that empowers marketing and development teams to take control of their websites.
Role
Who you are
- 2+ years in a relevant technical position involved with building or running websites (engineering, support, customer success, product)
- Ability to understand and use systems built with PHP, REACT, CSS, Next.js or other JS framework as well as GraphQL and REST APIs
- Understanding and interest for all web tech stacks and especially Next.js, WordPress, Drupal
- A mindset for working incrementally, breaking down complex systems into smaller pieces, and using prototypes and experiments to quickly test hypotheses
- Technical aptitude with ability to quickly build expertise in unfamiliar domains and contribute meaningfully to technical discussions
- Strong communication and presentation skills with the ability to craft business cases and narratives that inspire and influence change
- Demonstrated ability to translate user needs into technical requirements and keep engineering teams focused on customer outcomes
What the job involves
- Pantheon is looking for a Technical Product Manager to join our driven and highly collaborative Product Management team
- This role supports Content Publisher, a new product we are launching to revolutionize how content is published to the Web
- Reporting to the Director of Product leading Content Publisher, you'll join the working group delivering innovative solutions that are framing the future of Pantheon as a WebOps platform
- Together with the Content Publisher cross-functional team, you'll help define and deliver on how Pantheon can enable not only developers but also editorial, marketing and non-technical users involved in successfully building and operating websites that perform
- This role is crucial in ensuring that Content Publisher is not just built and shipped, but is truly ready for prime time to deliver memorable customer experiences
- You will play a pivotal role in bridging the gap between product development and successful external adoption, with a strong focus on readiness, quality, and comprehensive documentation for our business and developer users
- Expect to be heavily involved and hands on testing our product, polishing it and wrapping the most beautiful package around it to make sure our customers’ experience will be stellar
- You will also partner with our engineering and design team to continuously work and iterate on our roadmap
- Champion all Members of the Web team
- Be passionate and understand how Web Teams work with their web platform, from web developers to editorial teams and designers
- Show extraordinary empathy for these users and be ready to feel and understand their pains in order to find better solutions for them to do their work
- Be as passionate about how writers write for the web as how developers develop high-performance web pages
- And never think you know it all. You continuously want to learn more about our users and you need to be ready to speak with users and customers on a daily basis
- Be Obsessed by Delivering Superior Developer Experiences
- Understand the needs of all type of developers can leverage our product, from PHP developers using our Drupal Module or our WordPress plugin, to frontend developers spinning up our Next.js starter kit or back-end developers who will integrate our APIs to build advanced integrations
- Be ready to turn these needs into actionable user stories for our engineering team and designers to continuously improve our product
- Not be scared to experience yourself with the product
- Translate Customer Needs into Platform Requirements
- Provide guidance to technical teams on customer priorities to keep development focused on high-impact outcomes
- Engage with the internal teams and customers to gather insights and feedback
- Collaborate with User Researchers to conduct user interviews, surveys, and usability studies to understand user behaviors and preferences
- Use feedback to iterate on product features and enhance the overall overall developer experience
- Collaborate Cross-Functionally
- Work closely with engineering, design, and marketing teams to ensure the successful execution of the product roadmap
- Collaborate with customer support to address user issues and provide timely resolutions
- Communicate product updates and releases to internal teams and external stakeholders
- Work Distributed and Async
- Be ready to work with colleagues in different time zones using async communication (Slack or others)
- Used to organize your work around the constraints (and flexibility) of a distributed organization
- Comfortable with working from home
Our take
In today's digital landscape, website hosting is a critical component for businesses, and the demand for fast, reliable, and scalable hosting platforms is higher than ever. The competition is fierce, with major players like GoDaddy, Ionos, AWS, and WP Engine dominating the space.
One standout in this crowded market is Pantheon, a leading WebOps platform designed to deliver high-performance hosting for content-driven websites. Pantheon's unique value lies in its ability to provide seamless collaboration between developers and marketers while ensuring fast, reliable website performance. It's a platform that goes beyond traditional hosting by offering powerful tools for managing websites and scaling them as needed - making it a go-to choice for many organizations.
Pantheon has continuously innovated to stay ahead of the competition, with significant investments driving its growth. Initially focused on hosting solutions for WordPress and Drupal websites, it now offers content management as a service. This expansion was bolstered by significant funding, fueling further product development and the introduction of new features like personalization and analytics. These efforts have reinforced Pantheon's position as a leader in the WebOps and hosting space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2021
$100m
SERIES E
Mar 2019
$40m
SERIES D
Total funding: $196.8m
Company benefits
- Health & Wellness: Taking care of you and your family is important to us. Our healthcare benefits program delivers choice and value so you can prioritize your health
- Remote & In-Office: We believe in a flexible employee experience, our San Francisco office is a center for collaboration and connection, but it's not the only place this happens
- Flexible Time-Off: We encourage work/life balance. Take time off when you need it, and return ready to make magic on the internet when you're ready and refreshed
- Monthly Book & Gym Allowance: One of the many ways we enable our team to take control of their development and wellness is to take advantage of our books and gym membership allowance
- Promoting Inclusivity: We strive to have a culture where Pantheors across the globe feel a high sense of belonging and engagement. We have several programs in place to help cultivate inclusion at Pantheon, including educational events, open forums, and training opportunities
- Giving Back: We believe in cultivating passion and giving back to the community we live and work in. Pantheon offers a Donation Matching program of $500 per employee and holds multiple team volunteer opportunities throughout the year
- Employee Resource Groups: Our Pantheon Resource Groups (PRGs) allow employees to connect, support each other, and spread awareness
- Professional Development: We support employee learning and development through company led-training, leadership forums, and full access to LinkedIn Learning's catalogue of courses
Company HQ
Chinatown, San Francisco, CA
Leadership
Sameer Kazi
(CEO)Joined Pantheon in 2024 as CEO. They have also served as the Managing Director of Operating Capital since 2015. Previously they were the President of ActiveCampaign and CEO of Cheetah Digital.
Josh Koenig
(Co-Founder & CSO)They were part of the team that drove the first high-profile public Drupal use-case with the Howard and Dean campaign in 2003. They then went on to found the Drupal Dojo, an online learning community for developers, and to co-found the premiere Drupal agency in San Francisco, Chapter Three.
David Strauss
(Co-Founder & CTO)After co-founding Four Kitchens, a successful Web Development shop, they found themselves gravitating away from the customer client work and towards infrastructure solutions. Large clients like NBCUniversal, The Economics, and Wikimedia had already benefited from their scalability and database optimization work.
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