Sales Account Manager, Signal
Salary not provided
+ Performance-based variable component, structured to reward both retention and portfolio growth
Mid and Senior level
London
More information about location
1-2 days a week in office
Commercial shipping solutions
Posted today
Commercial shipping solutions
101-200 employees
B2BArtificial IntelligenceLogisticsTradingSaaS
Posted today
Salary not provided
+ Performance-based variable component, structured to reward both retention and portfolio growth
Mid and Senior level
London
More information about location
1-2 days a week in office
101-200 employees
B2BArtificial IntelligenceLogisticsTradingSaaS
Company mission
To make global shipping more efficient, effective and profitable through the application of technology and market experience.
Role
Who you are
- 4–7 years of B2B account management or commercial experience, with a demonstrable track record of owning and growing a client portfolio
- Experience in the maritime, freight, or commodities data sector is strongly preferred; direct exposure to shipbroking, chartering, or commodity trading is a significant asset
- Proven ability to manage renewal conversations and negotiate contract terms independently
- Familiarity with data and analytics products; experience selling or managing API, data feed, or SaaS products is an advantage
- Strong relationship builder - able to establish trust quickly with senior counterparts at shipbrokers, commodity trading houses, and ship owners
- Commercially astute with a clear understanding of how to identify and develop expansion opportunities within an existing account
- Organised and self-directed - comfortable managing a portfolio of accounts simultaneously without losing attention to detail on any individual client
- Analytical mindset - able to use engagement data and usage metrics to prioritise where to spend time
- Clear, confident communicator in both written and verbal English; additional European languages are a plus
- Willingness to travel across Europe for client meetings, industry events, and team collaboration
What the job involves
- We are looking for an experienced Sales Account Manager to join our Northern Europe team, based in London. This is a relationship-first role: your primary mandate is to own, protect, and grow a defined portfolio of established Signal Ocean and AXSMarine accounts, with a focus on the Northern Europe region
- You will be joining a high-performing, London-based team at an exciting inflection point - the integration of two leading maritime data businesses creates a unique opportunity to deepen client relationships across a combined product suite that no competitor can match
- You will not be starting from a cold pipeline. You will be assigned a portfolio of named accounts with existing client relationships, and your success will be measured on how well you retain, develop, and expand that book over time. The specific portfolio will be confirmed at the point of hire
- You will report directly to the Commercial Director for Northern Europe and work alongside a team of Sales Account Managers covering DACH/Nordics, Switzerland/France/Benelux, and the UK. The team is predominantly London-based, which means you will have immediate access to senior colleagues for support, guidance, and joint client engagement
- The Northern Europe team represents one of the most significant regional revenue contributions across the Signal Ocean × AXSMarine group, with clients including some of the world’s leading shipbrokers, commodity trading houses, ship owners, and financial institutions
- Own a defined portfolio of Signal Ocean and AXSMarine accounts, serving as the primary point of contact for day-to-day relationship management
- Lead renewal conversations commercially and independently, negotiating contract terms with confidence
- Conduct regular account reviews, business reviews, and check-ins to ensure clients are deriving full value from the platform
- Monitor account health, flag risks early, and develop mitigation plans before renewals are at risk
- Identify and pursue expansion opportunities within the existing account base - new users, additional products, broader platform adoption
- Introduce clients to the combined Signal Ocean and AXSMarine product suite, helping them understand the value of the integrated offering
- Track engagement metrics and usage patterns to identify accounts with untapped potential
- Work closely with the Commercial Director and broader Northern Europe team, which is predominantly London-based, giving you immediate senior support and mentorship
- Collaborate with the Client Success and Product teams to ensure client feedback informs the product roadmap
- Represent Signal Ocean and AXSMarine at industry events, client meetings, and maritime conferences
Salary benchmarks
Our take
The Signal Group specialises in providing technology, data and commercial solutions to the shipping industry. Signal Ocean, Signal Maritime, and Signal Ventures make up the group.
The Signal Ocean Platform is driven by AI and provides charterers, brokers, and owners with shipping data. This enables them to make better commercial decisions and provides a competitive edge.
Signal Maritime is centred around commercial ship management and is a spin off from Thenamaris Ships Management. It is focused on providing responsive, high-performance, and sustainable commercial management for a growing, modern fleet.
With deep industry knowledge and a popular offering, Signal is having a big impact on maritime innovation. Aside from its own solutions, it has supported multiple start-ups in the shipping, supply chain and commodities space. The company has recently announced a partnership with Flagship Founders, and as part of this will be launching joint projects to help accelerate new venture development in the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Additional performance incentives
- Coverage under the company’s collective health insurance plan
- Opportunity to work alongside experienced people with deep knowledge in software engineering, data science & shipping business who are always eager to mentor
- Signal’s hybrid remote work policy currently includes 6 working days at premises per month, during which happy hour events take place
- 2-4 weeks of onboarding training to prepare you for your new role, having the opportunity to meet about 30 trainers while diving deep into our products and/or the shipping world
- Career growth opportunities and a structured development discussion every 4 months
- Personal learning budget for training, seminars, conferences (750 to 2000 EUR annually depending on seniority)
- Fun and well-equipped work environment that includes our in-house restaurant with healthy, freshly cooked lunches every day, ping pong & billiard tables
- Regular team bonding events and activities
Company values
- Love For Product: We live and breathe our product, and continuously strive to make it better for our users whose trust and delight we value the most! In this journey, we strive to simplify complexity, we test, we iterate and we keep on raising the bar. That’s the Signal way to becoming a global leader
- Scientific Approach: At Signal, we are thirsty for knowledge and always remain curious. That is reflected in the way we seek input, the way we learn and the priority we put to invest in our growth. We follow science very closely and always look for the best practices in our respective areas
- Strong Work Ethic: The work we do at Signal defines who we are, and that’s why we work with intensity and grit. We’ve built an open environment with positive and polite people who respect and challenge each other and rely on our teamwork to achieve bigger things
- Entrepreneurial Mindset: At Signal, we are all owners of our respective work and that means we don't stop until our work benefits our clients. True to our startup DNA, we value flexibility and openness to change. At the same time we respect our clients and the market structure
Company HQ
Pimlico, London, UK
Articles
Leadership
Ioannis Martinos
(CEO)Formerly co-CEO of Thenamaris. Studied at Massachusetts Institute of Technology in Aerospace, Aeronautical and Astronautical Engineering.
Diversity, Equity & Inclusion at Signal
- Diversity, Equity, and Inclusion at Signal At Signal, we are committed to fostering an inclusive, diverse, and equitable workplace where all employees feel valued, supported, and empowered to succeed.
- Recruitment & Fair Hiring We ensure a fully transparent recruitment process based solely on the role’s criteria. Our hiring decisions are merit-based, ensuring that every candidate is evaluated fairly, without bias or discrimination.
- Inclusive Policies & Employee Support We recognize the importance of work-life balance and have introduced maternity, paternity, and wedding leave in locations where these benefits are not mandated by labor laws. Additionally, we provide one day for gynecological health checks across all locations, reinforcing our commitment to employee well-being.
- Open Culture & Employee Engagement Our most recent engagement survey reinforced the importance of a people-centric approach, where employees feel comfortable expressing their thoughts, concerns, and ideas openly. We encourage open dialogue and foster an environment where everyone’s voice is heard and respected.
- Open Culture & Employee Engagement Our most recent engagement survey reinforced the importance of a people-centric approach, where employees feel comfortable expressing their thoughts, concerns, and ideas openly. We encourage open dialogue and foster an environment where everyone’s voice is heard and respected.
- At Signal, we believe that diversity fuels innovation, and inclusion strengthens our culture. We remain committed to building a workplace where everyone can thrive.
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