Omnichannel Partnerships Strategy & Operations Director, Fetch
$177.7-209k
+ equity
Mobile shopping and rewards platform
Be an early applicant
Mobile shopping and rewards platform
501-1000 employees
Be an early applicant
$177.7-209k
+ equity
501-1000 employees
Company mission
To help reimagine what shopping looks like.
Role
Who you are
- 8+ years of experience in sales strategy & operations, product management, or consulting. Experience with the Retail/RMN landscape is a plus
- Strategic Problem-Solving: Ability to break down complex challenges, identify root causes, and develop actionable, high-impact solutions
- Data-Driven Decision Making: Ability to leverage data insights to drive strategy and operations, identifying trends and areas for improvement
- Tool Proficiency: Proficiency in data analysis tools (e.g., SQL, Excel) to extract and interpret data for informed decision-making
- Financial Acumen: Experience with budgeting, forecasting, and financial analysis to evaluate business performance and guide strategic decisions
- Project Management: Familiarity with tech industry product development processes and lifecycle for consumer and enterprise businesses. Strong organizational skills to manage multiple projects, set priorities, and meet deadlines
- Process Optimization: Experience in streamlining processes using technology to improve efficiency and scalability
- Execution Excellence: A “get things done” attitude with a proven track record of successfully driving initiatives from planning to execution
- Adaptability: Ability to thrive in fast-paced, high-growth environments, with the flexibility to pivot as business priorities evolve
What the job involves
- Fetch is seeking a Director, Strategy & Operations supporting the Omnichannel Partnerships business, inclusive of the Retail and Restaurants verticals and the Agency teams
- In this high-impact, senior individual contributor role, you’ll act as a strategic thought partner to the Omnichannel GM and their leadership team overseeing Retail/Restaurants and Agency
- You’ll shape and execute initiatives that fuel growth, sharpen execution, and bring clarity to complexity
- As part of the Strategy & Operations team, you’ll uncover, develop, and drive performance improvements across the sales organization
- In this role, you'll help GMs focus on what matters most by “cutting through the noise” and making sure all strategy and operations decisions are data-driven and properly sequenced and prioritized
- You will be hands-on with data collection, generating insights through analysis, and crafting high-impact recommendations for the GMs and the Fetch executive team
- This role is a true blend of strategy and operations, requiring the ability to leverage data-backed insights to align on high-level strategy and then operationalize that strategy through the sales team to ensure execution and performance
- Trusted Strategic Advisor: Serve as a trusted advisor to GMs, helping shape and challenge strategic priorities. Drive business reviews, build strategic frameworks, and ensure alignment across vertical stakeholders
- Data-Driven Insights & Analysis: Conduct deep-dive analysis to generate insights that influence GTM strategy, sales motion design, and operational focus. Translate data into clear, actionable takeaways
- Operational Leadership: Drive planning cycles, operational cadence, and sales performance initiatives. Establish clarity on priorities and ensure delivery against key KPIs
- Cross-Functional Collaboration: Partner closely with Marketing, Finance, GTM, Product and others to ensure vertical strategies are supported by the broader org
- Executive-Level Reporting: Deliver clear, data-backed insights and recommendations to GMs and the Fetch executive team, supporting high-level decision-making
- Seeing Around Corners: Anticipate business issues; recommend product, process or service improvements
Our take
Leading mobile shopping and loyalty platform Fetch has seen explosive success in recent years. Its concept is simple: users receive spendable points in exchange for scans of their shopping receipts.
The app has tens of millions of daily active users with even more downloads, and has seen impressive growth, having now reached 'unicorn' status twice over. This should come as no surprise. Brand reinforcement is crucial to customer retention and acquisition - but it is harder than ever, with the fragmentation of choice on the market and the declining efficacy of marketing. So material loyalty benefits are likely to prove a crucial tool in creating and leveraging a strong customer base.
Whilst Fetch faces competition from similar receipt-scan rewards platforms like ReceiptPal and Ibotta, it grew into a profitable company in late 2023. It is using its most recent Morgan Stanley-backed funding to aggressively add brand partners at a competitive pace and onboarding staff at a level that promises strong continued growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Apr 2022
$120m
SERIES E
Mar 2021
$210m
SERIES D
Total funding: $456.6m
Company benefits
- Stock Options: Fetch wants you to be on the rocketship with us! Options will give you the opportunity to share the excitement of the company growth and have your own stake in its success
- 401k Match: We match 100% of the first 3% of your 401K contribution
- Benefits for humans and pets: We offer comprehensive PPO and HDHP plans (Dental | Vision | Life Insurance) in addition to pet insurance, fully covered for the first pet. Our bereavement leave also includes our furry friends
- Continuing Education: Fetch provides up to $10,000 per year in education reimbursement support for any job-related courses/programs/certifications. You will also have access to Udemy, an online course provider with thousands of topics to discover
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. Current groups include Amplify BiPoC, Amplify Women, Amplify LBGTQ+, Amplify Family, and Amplify Veterans
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our End-of-Year break
- Robust Leave Policies: Whether it’s for you or a loved one, Fetch offers generous leave time for various health and personal needs that take you away from work. Our parental leave policy provides 18 weeks of paid time off for primary caregivers, 12 weeks for secondary caregivers, and the option to create a flexible return to work schedule in the last few weeks of leave
- Wellness Program: Utilize these tools and resources to bring your best self to work each day
- Wellness coach on staff to help you create goals, provide accountability and support you on your wellness journey
- Nutrition counseling through Charge Nutrition
- Gympass membership to access in-person gyms, virtual workout classes, meditation apps, and much more
- Employee Assistance Program (EAP) provides no cost, confidential resources and services to help navigate life's many changes and challenges
- Hybrid Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham or Chicago 1 - 2 times per week. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home
- Social Impact Efforts: Take part in volunteer events or donate to your favorite organizations through BrightFunds
Company HQ
Madison, WI
Leadership
Wes Schroll
(CEO)Founded Fetch while in undergrad at UW-Madison and grew the company into the nation's No. 1 rewards app, connecting millions of consumers with their favorite brands.
Tyler Kennedy
(VP of Operations)Studied Business Administration at the University of Wisconsin-Madison. Founded his first company, a yacht detailing company, when they were only fourteen.
Share this job
View 13 more jobs at Fetch