Product Manager, Cleo AI
Payments
+ Equity
More information about location
AI personal finance assistant
Posted today
AI personal finance assistant
201-500 employees
Posted today
+ Equity
More information about location
201-500 employees
Company mission
To change the world’s relationship with money.
Role
Who you are
- Extensive product management experience, building highly technical products
- Experience working with machine learning modelling, Credit Risk or data science-driven features
- Proficiency in systems thinking - you will be able to work directly with developers and tech leads on a daily basis
- Strong prioritisation skills with the ability to focus your team on impactful work
- Collaborative and inclusive leadership style with a track record of empowering cross-functional teams
- Ability to clearly communicate product decisions and trade-offs to stakeholders
- Creativity in approaching product challenges and rethinking how people manage their finances
- High energy and ownership mindset with a focus on driving measurable outcomes
- Passion for building tools that improve users’ financial lives through engaging, meaningful conversations
What the job involves
- We are hiring for multiple Technical Product roles across a few of our key pillars, you will be very familiar with systems thinking and how technical decisions can impact the users directly
- As a Lead Product Manager, you'll work closely with a cross-functional squad of engineers, designers, data scientists, analysts and writers on an area focused around building our understanding of user data
- Leading the product strategy for Cleo’s payments experiences
- Collaborating closely with ML engineers, data scientists and analysts to launch key new products with a global focus
- Defining and track success metrics related to customer engagement, retention, and financial well-being
- Prioritising high-impact opportunities and ruthlessly focus your squad on what matters most
- Translating complex data capabilities (e.g. LLMs and ML models) into intuitive user experiences
- Ensuring your squad is aligned and involved in product direction and key decisions
- Continuously iterating on the product based on user insights, data, and testing outcomes
Salary benchmarks
Our take
People are increasingly not satisfied with the products being offered by traditional banks, which have proven slow to react to the needs of younger consumers who expect more from their everyday experiences.
Cleo was one of the first companies to make great use of chatbots that sit within Facebook's messenger app. This chatbot-first approach and Gen Z user base have given it strong virality. It now has millions of registered users, 99% of which are based in the US, leading to a decision to take a year break from the UK market to focus on its US Gen Z customers. And after a successful year in the US its now eyeing up a return to the UK.
Its Series C funding will help the company to double down in the US, where it will make a significant increase in employee headcount, and enable Cleo to maintain and expand its service during an economic downturn.
Financial advice delivered via bots is a crowded space, so Cleo benefits from having a strong brand presence. It has gone for very bold, fun, Gen Z-focused messaging which helps it to stand out from competitors such as Emma, Plum, and Chip.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Jun 2022
$80m
SERIES C
Dec 2020
$44m
SERIES B
Total funding: $137.5m
Company benefits
- Learning and development
- Mental health support
- Agile working
Company values
- Make it Happen
- No bullsh*t
- Learn at Speed
- Bring Good Vibes
Company HQ
London, UK
Leadership
Barnaby Hussey-Yeo
(Founder & CEO)Previously a Data Scientist at Wonga, one of the companies that pioneered the smart use of data for loan decisions. Joined Entrepreneur First where Cleo was formed.
Diversity, Equity & Inclusion at Cleo AI
Annie Jackson (Head of Talent )
- We’ve set up an internal committee of truly passionate people that are dedicated to ensuring Diversity and Inclusion is embedded in how we all operate as a team. We agree on meaningful actions, and get on with implementing them. We have three main focuses right now, which are:
- 1) Improving SocioEconomic diversity across the company
- 2) Increasing the number of women in Leadership roles
- 3) More community outreach
- Check out our 2022 Diversity and Inclusion report, here: https://web.meetcleo.com/blog/cleo-diversity-equity-and-inclusion-report-2022
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