Growth and Marketing Operations Associate, Elation Health
Patient scheduling software
Job no longer available
Patient scheduling software
201-500 employees
Job no longer available
201-500 employees
Company mission
To empower physician groups and primary care doctors to deliver phenomenal patient care.
Role
Who you are
- 1-2 years of experience in marketing operations, growth operations, or revenue operations
- Familiarity with Pardot (Marketing Cloud Account Engagement), including basic platform administration, automation rules, engagement programs, and lead scoring
- Experience managing Salesforce (SFDC) Campaigns, including campaign setup, attribution tracking, and performance reporting
- Exposure to upper-funnel optimization strategies, such as lead capture, nurture automation, conversion tracking, and pipeline acceleration
- Some experience supporting revenue teams through training, coaching, or tool optimization
- Strong analytical mindset with experience in marketing analytics, campaign performance tracking, and reporting tools (Salesforce Reports & Dashboards, Google Analytics, Excel/Google Sheets)
- Basic understanding of marketing attribution models (e.g., first-touch, multi-touch)
- Knowledge of B2B marketing, demand generation, and Account-Based Marketing (ABM) principles
- Strong organizational and project management skills with experience assisting in cross-functional initiatives
- Effective collaboration skills to support alignment between marketing, sales, and operations teams
What the job involves
- We are seeking a Marketing & Growth Operations Associate with experience in Pardot (Marketing Cloud Account Engagement) and Salesforce (SFDC) Campaigns to own and optimize Pardot as a business system, drive operational efficiency, and enhance upper-funnel performance
- This role will also focus on marketing and growth operations, ensuring new revenue team members ramp quickly and have the tools, processes, and insights needed to be successful
- Pardot as a Business System: Partner with SFDC Admin to support Pardot administration, system configuration, and integration with Salesforce, ensuring marketing operations are streamlined and scalable. Manage user access, troubleshoot issues, and implement best practices for system governance
- Campaign Operations & Oversight: Partner with Demand Generation to support the execution of campaigns, including tracking, attribution modeling, and performance analysis within Salesforce Campaigns
- Upper-Funnel Optimization: Support the strategy and execution for lead capture, scoring, routing, and nurture programs to improve conversion rates and accelerate pipeline growth. Implement A/B testing, segmentation, and personalization strategies to refine messaging and targeting
- Marketing Analytics & Reporting: Build and maintain real-time dashboards and reports in Salesforce, Pardot, and BI tools to track KPIs, analyze campaign performance, and provide actionable insights to marketing and sales teams
- Process Optimization & Automation: Identify inefficiencies in marketing operations and implement scalable automation workflows to enhance efficiency and effectiveness
- Onboarding & Training: Assist with onboarding new revenue team hires, ensuring they ramp quickly by providing training, coaching, and resources to enhance their role-based skills and knowledge
- Revenue Enablement Tools & Tech: Monitor how revenue enablement tools are used and optimize platforms and workflows to improve efficiency and effectiveness for both individual contributors and coaches. Provide everyday user support
- Content Management & Governance: Oversee revenue team content management, ensuring relevant content is easy to find and use. Train users on best practices for content utilization
- Productivity Optimization: Identify productivity enablers and ‘killers’ and address them through playbooks, tools, process improvements, and upskilling
- Data-Driven Insights: Offer data-driven insights on productivity strengths and weaknesses, along with strategies and tactics to address them
- Internal Communications: Own revenue team communications, ensuring alignment and consistency in operations
- Documentation of GTM Processes: Create comprehensive documentation for all Go-To-Market (GTM) processes, ensuring clarity and consistency across the team
- Dashboard & KPI Reporting: Develop and maintain dashboards and reports to provide visibility into key growth KPIs and support data-driven decision-making
- Data Integrity & Accuracy: Actively interpret GTM dashboards and reports, ensuring inbound data accuracy and identifying opportunities for improvement
- Training & Support: Provide training and support to team members on growth operations processes and tools to ensure adoption and proficiency
Our take
Each year, inefficient clinical care contributes to more than $750B lost in the United States due to various pitfalls in the healthcare system. Elation Health is a healthcare company that has set out to change this narrative by improving the physician-patient relationship.
It takes a network approach to patient data, allowing physicians to interact and deliver better services and care. For example, the platform gives professionals in any location the ability to access records, review reports, contact patients, and send prescriptions, as well as offer virtual care in the form of video calling.
And it's proving a success, as it is used by over 25,000 clinicians that care for millions of patients. The patient scheduling software market is a very busy market, packed with others offering similar products, however, Elation had a busy 2024 and is in a prime position to stay ahead of its competitors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
37% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jul 2022
$50m
SERIES D
Dec 2020
$40m
SERIES C
Total funding: $108.5m
Company benefits
- Benefits Plan: We offer medical,dental, and vision insurance, as well as Flexible Spending Accounts and life insurance
- Pay and Equity: We offer a meaningful salary and equity package to each member of our team
- Flexible Time-Off: We believe that you should be trusted and empowered to take time off when you need it
- Home Office + Tech Stipend: We offer a home office stipend to help make work from home life a bit easier
Company HQ
Alamo Square, San Francisco, CA
Leadership
Kyna Fong
(Co-Founder & CEO)Currently a Member of YPO and an Officer Manager at Dennis Y. UFong. They began their career at UBS and JP Morgan and were an Assistant Professor of Economics at Stanford.
Conan Fong
(Co-Founder & CXO)Studied at McGill and Johns Hopkins. Previously a Consultant at the Courtyard Group.
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