Director of GTM Tools and Technology Operations, Grafana Labs
$220-265k
OTE
+ Equity
Organization monitoring, visualization and observability platform
Be an early applicant
Organization monitoring, visualization and observability platform
1001+ employees
Be an early applicant
$220-265k
OTE
+ Equity
1001+ employees
Company mission
To unite data, no matter where it lives, and empower its users to analyze, take action, and make smart decisions.
Role
Who you are
- You must thrive in an unstructured, fast-paced environment and be passionate about building the operational foundation for future growth
- 10+ years of experience in marketing, sales support, and GTM technologies, including CRM, marketing automation, and integration tools
- Proven experience with Agile methodologies and Scrum management, successfully leading cross-functional teams using these frameworks
- Strong understanding of enterprise-level security and controls, with experience ensuring compliance with data protection standards and regulations
- Demonstrated experience integrating accounting systems with Salesforce / SFDC, ideally including CPQ and Netsuite Advanced Revenue Management (ARM)
- Knowledge of ITGCs and experience working in SOC, ISO, and SOX-compliant environments
- Demonstrated ability to stay current with technological advancements, continuously assessing new tools and methods to drive operational improvements
- Expertise in designing scalable, reliable solutions and aligning technology initiatives with business goals
- Strong leadership skills with experience in managing technical teams and fostering collaboration
- Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders
- Ability to manage multiple projects, prioritize effectively, and adapt to a fast-paced environment
What the job involves
- We’re seeking a Director to join our rapidly growing Go-To-Market (GTM) organization
- In this role, you will serve as a critical hire in scaling our operational capabilities
- Reporting to our VP Revenue Operations, you will lead the strategic direction and execution of a team that architects, builds, and implements technology solutions aligned with our business processes to support all GTM functions
- You will manage several critical operational and business initiatives supported by a solid technical foundation across a variety of GTM technologies
- Create a scalable GTM technology stack aligned with the company’s strategic priorities
- Partner with GTM leaders to redesign and automate business processes
- Optimize GTM systems and data to support our marketing and sales analytics
- Develop and implement policies to ensure data integrity across CRM and other key systems
- Provide feedback on additional tool capabilities and manage vendor relationships
- Collaborate with cross-functional teams, including IT and engineering, to ensure alignment with company priorities
- Lead the adoption of the latest technologies and best practices to ensure the GTM tech stack remains cutting-edge and scalable
- Stay informed on emerging industry trends, tools, and techniques that can improve operational efficiency and enhance team performance
- Ensure robust security practices and controls are implemented to support scaling at an enterprise level, adhering to industry standards and regulatory requirements
- Lead Scrum process and facilitate regular sprints, ensuring clear communication and project milestones
Our take
Observability plays a crucial role in software development, where dashboards are pivotal for monitoring the health of IT infrastructure across an organization. However, for developers, the frustration of spending unnecessary time navigating between different dashboards to find the latest information detracts from valuable programming time.
Grafana collaborates closely with its clients to create customizable observability platforms, striving to enhance efficiency in observability. Its offerings include cloud-based data structures, dashboards, API plugins, and collaboration tools. Currently, FGrafana boasts over 21M active instances and approximately 10M users globally, with a customer base exceeding 2,000, including prominent names like Bloomberg, PJ Morgan Chase, eBay, PayPal, and Sony.
While Grafana provides free plans with a simplified tool package, the Grafana Enterprise Stack offers customized observability solutions on a monthly subscription basis. The company's ongoing strategy revolves around continually improving Grafana to meet users' demands, enhancing functionality with each iteration, and fostering community engagement by enabling users to share their Grafana dashboards with the broader open-source community.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Aug 2024
$270m
SERIES D
Apr 2022
$240m
SERIES D
Total funding: $805.2m
Company benefits
- Vacation: Balance is key. Our team enjoys 30 days of paid vacation each year on top of national holidays, parental leave, and sick leave. We also take a breather on a number of Grafana Shutdown Days each year
- Healthcare: We’re proud to provide health coverage or stipends for our colleagues in the US, UK, Canada, the Netherlands, Sweden, Singapore, and India
- Retirement planning: There’s no time like the present to start saving for your future. We make employer contributions into the pension pots of our team members in the US, UK, Canada, the Netherlands, Sweden, and Germany
- Professional development: On top of a $1,500 annual learning and development stipend, Grafanistas have thousands of on-demand courses at their fingertips to help them grow professionally. Want to attend a conference or training? Go ahead. Just pass on what you learned
- Work location: Vast majority of our roles are fully remote, focused on hiring the best talent and allowing you to perform from the comfort of your home. If you fancy a change of scene, we’ll also reimburse you up to $175 a month for a personal co-working space
- Choice of tech: There’s no one-size-fits-all when it comes to the tech required to do your job. Choose the laptop and accessories you need when you join us, and we’ll refresh them every three years
- Mindfulness: When you join the team, you can sign up for a complimentary subscription to Headspace to take advantage of the benefits of mindfulness and meditation. Our wellbeing resource group also organize sessions run by fellow Grafanistas or external trainers
- Fond Perks: Grafanistas across the world receive access to Fond, a platform that provides access to pre-negotiated discounts on a wide variety of services including entertainment, food, and fitness
- Global Employee Assistance Program: We offer all team members a 100% confidential support service with 24/7 365 access to professionally qualified counsellors and specialists
Company values
- Share openly and default to transparency
- Respectfully empowered
- OSS is in our DNA
- We keep our commitments
- Seek diverse perspectives
- Don't let perfect get in the way
- Help each other thrive
Company HQ
Financial District, New York, NY
Articles
Leadership
Raj Dutt
(Co-Founder & CEO)Currently a Board Member at NSONE. Previously founded Voxel where they served as the CEO for 12 years. They also served as the Senior Vice President of Technology at Internap Network Services.
Torkel Ödegaard
(Co-Founder)Graduated from Mälardalen University with a Master's in Computer Science. Founder of Coding Instinct. Previously worked as a Consultant at H&M, Avega, and Ebay.
Anthony Wood
(Co-Founder)Previously worked at Visa and Voxel as a Senior Systems Engineer. They also have Systems Engineering axperience at PalVision and iiNet.
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