Implementation Consultant, PayFit

• You possess extensive expertise in end-to-end payroll management within the United Kingdom
• You possess a strong affinity for numerical analysis and possess extensive experience in conducting intricate reconciliations
• As an individual experienced in managing payrolls, you possess the ability to discern discrepancies and identify irregularities based on your familiarity with the process
• You have demonstrated expertise in handling various payroll inquiries, encompassing tax calculations, statutory payments, pension queries, and other related matters
• You possess a strong background in effectively managing multiple clients concurrently, and you are capable of showcasing your ability to navigate and address competing deadlines and priorities
• You possess a proven track record of successfully assisting customers with system integrations and delivering comprehensive training sessions

Desirable

• Your mission will be to help with the implementation of new customers to the PayFit Platform
• Provide support to new customers during the transition process from their existing payroll systems to PayFit UK, ensuring a seamless and trouble-free experience
• Consistently evaluate and enhance our onboarding procedures to enhance efficiency
• Collaborate with the Sales, Customer Success, and Product teams to establish effective feedback mechanisms aimed at enhancing the overall customer experience
• Conduct comprehensive training sessions on PayFit's features, providing clients with in-depth knowledge and understanding
• Additionally, you will offer assistance in the setup of HMRC and HR integrations to ensure seamless integration and compliance
• Possess a high level of proficiency in Excel and Google Sheets, with a strong aptitude for performing calculations, reconciling discrepancies, and actively pursuing process automation
• Possess a strong aptitude for thriving in a dynamic startup environment, demonstrating the capability to effectively manage competing priorities, meet deadlines, and adapt to change
• Ensure that you remain informed about current legislation and best practices in order to improve the quality and relevance of your services
• Ensure that a positive image of PayFit is maintained in all interactions
• Ensure that you remain updated on the latest information regarding our company's products, services, methodologies, policies, procedures, and customer requirements

• First you will meet a Talent Acquisition Specialist for a discovery call(30 min)
• Next step will be a meeting with Our Implementation Manager with whom you will touch more technical topics of your experience (45 -60 min)
• You will complete a Case study
• In this step you will meet our Head of Customer Success for 30 min