Associate Implementation Specialist, OpenText

$50k

Windows

Active Directory

Junior and Mid level

Remote from US

Information management for enterprises

Job no longer available

Information management for enterprises

1001+ employees

B2BArtificial IntelligenceEnterpriseBig dataContentMachine LearningSaaS

Job no longer available

$50k

Windows

Active Directory

Junior and Mid level

Remote from US

1001+ employees

B2BArtificial IntelligenceEnterpriseBig dataContentMachine LearningSaaS

Company mission

To enable intelligent and connected enterprises by managing, leveraging, securing and gaining insight into enterprise information, on-premises or in the cloud.

Job

Company

Role

Who you are

If you thrive in a dynamic, collaborative environment where creativity and technical excellence are celebrated, we’d love to meet you
Strong knowledge of IT systems, networking, troubleshooting, system configuration, and enterprise applications
Proficiency in cloud computing, SaaS-based security services, and internet technologies
Experience with hosted email systems and email security solutions
Deep understanding of networking technologies including Active Directory, Windows networking, and DNS topology
Hands-on experience with Microsoft and Apple operating systems
Proficiency in Office 365, Outlook for Windows, and Outlook for Mac
The ability to diagnose and resolve complex technical issues remotely via phone, live chat, or ticketing systems

What the job involves

At OpenText Cybersecurity, we’re on a mission to secure the digital world
As a leading provider of cloud-based cybersecurity solutions, we leverage cutting-edge technologies and agile methodologies to build powerful software that protects what matters most
We’re looking for a driven and detail-oriented Associate Implementation Specialist to join our growing team
Leading clients through the setup, configuration, and implementation of OpenText Cybersecurity services
Providing technical and functional guidance to clients and internal teams, ensuring successful product deployment and adoption
Delivering clear, engaging presentations and walkthroughs during pilot programs and customer evaluations
Translating complex technical concepts into easy-to-understand solutions for both technical and non-technical audiences
Partnering closely with our Sales team to support successful client onboarding and long-term satisfaction
Maintaining deep technical expertise on OpenText products and staying informed on competitor offerings
Supporting new client onboarding with hands-on assistance and best-practice recommendations

Our take

Founded back in 1991, OpenText offers software applications that manage content or unstructured data for enterprises such as large companies, government agencies or professional service firms.

The company has continuously built out its product suite over the years, keeping pace with the changing market. For example, in 2023 it launched OpenText Aviator, a generative AI platform for business networks and IT operations.

As a recognised market leader, this 25+ year old company shows no signs of slowing down. As well as internal development, it also adds to its value through acquisitions, such as that of MicroFocus in 2023.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

21% employee growth in 12 months

Glassdoor (3.5)

Trustpilot (2.9)

Company

Company benefits

Education assistance
Wellness/fitness reimbursement
Time off to volunteer

Company HQ

Waterloo, ON

Leadership

Mark J. Barrenechea

(CEO & CTO)

Previously served as CEO and President of SGI and Rackable Systems, CTO for Computer Associates and Senior Vice President of Applications Development for Oracle.

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