Senior Product Manager, OpenTable
Booking Experience
$155-175k
This role is eligible to be considered for an annual bonus and equity grant
Online restaurant reservation service
Open for applications
Online restaurant reservation service
1001+ employees
Open for applications
$155-175k
This role is eligible to be considered for an annual bonus and equity grant
1001+ employees
Company mission
To bring together people and the restaurants they love in the moments that matter.
Role
Who you are
- 7+ years of product management experience owning consumer-facing B2C products (web and mobile) at scale
- Proven ownership of a conversion funnel or high-intent consumer journey (for example, search-to-book, browse-to-order, or checkout), with a metric you owned and moved
- Experience with search, ranking, recommendations, or personalization as levers for conversion
- Exceptional product sense: you have shipped user-facing experiences where you owned the UI/UX, the friction, and the conversion outcome, not just the roadmap
- Technical and data fluency: you partner deeply with engineering on system design, data instrumentation, and experimentation; you can write a clear technical PRD; and you are comfortable with SQL or equivalent tools
- Experience developing and executing product strategy, managing a roadmap, and leading end-to-end product development, including A/B testing and post-launch optimization
- Experience leading cross-functional work with Engineering, Design, Data Science/Analytics, and Research
- Bachelor's degree in a related field, or equivalent practical experience
- The right candidate combines exceptional product sense and commercial instinct with the technical fluency to go deep with engineering
Desirable
- Experience in a two-sided marketplace, travel, or local commerce environment
- Ability to navigate complex trade-offs, manage competing priorities, and influence senior stakeholders
What the job involves
- The booking funnel is the most important moment in the diner journey — the point where intent becomes a reservation. OpenTable is looking for a Senior Product Manager to own that experience across apps (iOS and Android) and web (desktop and mobile web), from high-intent search and discovery through restaurant profile and checkout
- You'll set strategy against on-site conversion and cover yield, diagnose funnel friction with data, and ship experiences that are commercially sharp and genuinely delightful to use. This is a consumer product role that requires deep UI expertise and real technical depth: you'll work closely with engineers, designers, and data scientists on search, ranking, personalization, and checkout, and you'll be expected to debate UX, system design, and experiment design
- Own the end-to-end conversion journey from diner intent to completed reservation, including search (list, map, and conversational), restaurant profile, checkout, and agentic booking
- Set the vision, strategy, and roadmap for on-site conversion and booking economics, and be accountable for the outcomes
- Diagnose funnel drop-off with quantitative and qualitative insight, then ship experiments that improve conversion without degrading diner trust or booking quality
- Translate ambiguous diner problems into clear product requirements, including edge cases, instrumentation, and technical trade-offs that engineering can build against
- Partner with engineering, design, data science, and research on ranking, and personalization as conversion levers
- Navigate trade-offs between diner experience, restaurant value, and revenue, and communicate those trade-offs clearly to senior leadership
- Lead a cross-functional team to ship across web and mobile apps at global scale, including coordination with teams in other time zones
Our take
OpenTable was one of the earliest innovators in the online reservation space, setting up shop in 1998 as a tool to enable restaurants to take bookings online. Rather than charging consumers for the service, OpenTable generates revenue via a monthly subscription and reservation fee from businesses.
Today, the platform is used by tens of thousands of restaurants around the world and seats over 1 billion diners per year. The company was acquired by Booking Holdings – the world's largest travel company – for $2.6 billion in 2014, and remains a subsidiary of the group to this day.
OpenTable is the dominant player in the restaurant reservation software category, with an impressive 45% market share, but does face increasing competition from platforms like Resy, Tock, TableAgent, and many more. Nonetheless, this market leader has garnered an impressive reputation, and there is nothing to say it won't hold on to the dominance it has earned into the future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Oct 2000
$36m
SERIES C
Jan 2000
$10m
SERIES B
Total funding: $48.2m
Company benefits
- Work from (almost) anywhere - wherever you do your best work
- Mental health and well-being - company-paid therapy sessions through SpringHealth, company-paid subscription to HeadSpace, and company-wide weeks off a year so the whole team can recharge
- Generous parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Enriched learning and development opportunities - leadership development & access to thousands of on-demand e-learnings
Company HQ
Union Square, San Francisco, CA
Leadership
Debby Soo
(CEO)After graduating from Stanford with a liberal arts major, Debby started their career in investment banking. Thereafter they worked in Google’s Strategic Partnerships Group and then spent a decade at KAYAK, eventually becoming CCO.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 61 more jobs at OpenTable