Data Scientist, Airbnb
Inference / Support Products
$145-170k
More information about location
Community marketplace for holiday accomodation
Be an early applicant
Community marketplace for holiday accomodation
1001+ employees
Be an early applicant
$145-170k
More information about location
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- 4+ years of relevant industry experience (e.g. data scientist, tech lead, junior faculty) and a Master’s degree or PhD in relevant fields
- Strong fluency in Python, SQL, and statistical programming such as R
- Familiarity with causal inference and experimentation and a desire to continue to learn
- Proven ability to communicate clearly and effectively to audiences of varying technical levels
- Proven mix of strong intellectual curiosity with high level of pragmatism and engagement with the technical community
Desirable
- Experience in operational research or personalized marketing models a plus
What the job involves
- As a Data Scientist working on Inference in CS, you will have the opportunity to collaborate with a strong team of engineers, product managers, designers and operation agents to build scalable and robust systems to match our services to specific customer needs
- You will be able to create meaningful impact through deep scientific understanding and by designing interventions for Airbnb CS’s most critical challenges
- For this role, we’re seeking a causal inference expert to join the Customer Support Data Science team, and have a direct opportunity to contribute, influence, and lead in the CS Personalization space by designing scalable scientific solutions for problems like:
- Identifying segments of users with unique CS needs
- Estimating the impact of changing the CS experience for those groups of users
- Find causal relationships between a customer’s CS experience and long term loyalty
- Provide strategic insights around tradeoffs between CS quality and cost to empower us to offer the best possible CS experience to our customers
- Execute on a CS segmentation roadmap including data exploration and model prototyping
- Work collaboratively with cross functional partners including software engineers, product managers, operations and research, to refine requirements for segmentation models, drive scientific decisions, and quantify impact
- Productionize, and operate causal models and pipelines at scale
- Design and analyze experiments to measure the effectiveness feature launches
- Regularly present work internally at monthly meetings to technical, engineering and product stakeholders to iterate and generate excitement on roadmap progress
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company values
- Champion the Mission: We’re united with our community to create a world where anyone can belong anywhere
- Be a Host: We're caring, open, and encouraging to everyone we work with
- Embrace the Adventure: We’re driven by curiosity, optimism, and the belief that every person can grow
- Be a Cereal Entrepreneur: We’re determined and creative in transforming our bold ambitions into reality
Company HQ
Showplace Square, San Francisco, CA
Articles
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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