Senior Product Manager, Unity
Customer Success
More information about location
Game development platform
Open for applications
Game development platform
1001+ employees
Open for applications
More information about location
1001+ employees
Company mission
Democratize game development and enable everyone to create rich interactive content.
Role
Who you are
- Data-driven mentality, with experience defining product metrics and using customer data to guide future product plans
- Experience successfully launching a new product from conceptualization to launch, and ongoing management of a product post-launch
- Excellent cross-functional communication skills, with experience driving for alignment across multiple partners and teams to deliver projects on time
- Strong project management and prioritization skills, including prior experience with roadmap creation, customer research, and margin analysis
Desirable
- Experience working in support services (consulting, support, customer success, training)
- Experience developing in Unity
What the job involves
- At Unity, the Customer Success and Operations (CSOps) organization’s mission is to support and train Unity customers in using RT3D tools and services
- Our Senior Product Manager, Customer Success will drive strategic projects that will directly influence the success of our developers across our tools
- Short-term success in your role means supporting and driving current product initiatives in the roadmap for 2025, gaining subject matter expertise across all of our customer success product offerings
- Long-term success will be defined by scaling our products for a growing business, and building a long-term strategy to ensure our portfolio of services are solving customer challenges
- Drive the development and maintenance of assigned products or product initiatives, ensuring alignment with the company's strategic priorities, and market trends
- Lead all aspects of the end-to-end product development lifecycle for assigned CSOps product SKUs and services, ensuring seamless execution and effective project management
- Conduct market research, competitive analysis, and customer interviews to identify market trends, customer needs, and challenges across Customer Success services
- Collaborate and drive alignment across numerous stakeholders (including CSOps leadership, internal product management teams, sales, customer success teams, marketing, and operations), aligning CSOps product strategy with business goals
- Define and track key performance indicators for the CSOps product portfolio, evaluating the success and impact of product initiatives
Salary benchmarks
Our take
Unity Technologies is one of the world's leading game engines. The platform helps artists and developers in gaming to render 3D worlds in real time.
In recent years Unity has expanded its scope by bringing its technology to new industries, including car companies, and film and TV studios who are using Unity to manage production virtually. Having completed an IPO in 2020, Unity’s capabilities are also being used by companies such as Apple and Android to create better AR experiences.
In 2021, 72% of the top 1000 mobile games and 50% of games across mobile, PC and console were made with Unity. Having completed substantial post-IPO funding in 2025, the company now operates on over 20 different platforms, is active in 190+ countries and territories across the world and continues to develop its technologies and capabilities.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2019
$125m
SERIES E
Jun 2018
$145m
SERIES D
Total funding: $893.5m
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Matthew Bromberg
(CEO)Currently on the Board of Directors for Bumble. Previously Senior Advisor at Blackstone, was on the Board of Directors at Monzo and was the COO of Zynga.
Share this job
View 19 more jobs at Unity