Content Strategist, DXC Technology

Salary not provided
Marketo
Mid and Senior level
Remote in UK
DXC Technology

IT services and consulting company

Open for applications

DXC Technology

IT services and consulting company

1001+ employees

B2BArtificial IntelligenceConsultingCyber Security

Open for applications

Salary not provided
Marketo
Mid and Senior level
Remote in UK

1001+ employees

B2BArtificial IntelligenceConsultingCyber Security

Company mission

To use the power of technology to build better futures for customers, colleagues, environment and communities, help their customers deliver business impact, and to be the employer of choice.

Role

Who you are

  • This role requires a strategic thinker who can craft compelling content that resonates with our target audience while also leading/advising cross-functional teams to create presentations for community events, such as conferences, webinars and Customer Advisory Council meetings
  • The ideal candidate will have a strong background in B2B marketing, content creation and event management, with a passion for fostering customer relationships
  • Undergraduate Degree
  • Several years of experience: Proven experience as a Content strategist, Communication specialist or similar role with a strong portfolio in communications content working in a B2B environment, specifically the insurance or software industry
  • Flexibility in managing events across different time zones or regions given the global nature of the customer community
  • Passion and experience for creating compelling content for diverse audiences and formats, including Marketing/event recruitment emails, internal communication, social media posts, copy for environmental branding; ability to adapt tone and relevant messages for varying audiences
  • Skills: Excellent writing, editing and communication skills with a keen eye for detail and creativity; experience editing and designing presentations in PowerPoint; strong project management skills and experience leading cross-functional teams
  • Attributes: Strong organizational skills, ability to manage multiple projects simultaneously and a proactive, results-oriented mindset

Desirable

  • Experience in managing content and events for a B2B customer community
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with vendors, partners and internal stakeholders
  • Strong customer-centricity and demonstrated ability to place the customer at the heart of everything
  • Creative problem-solving abilities, with a passion for creating unique and engaging event content and experiences
  • Strong understanding of community dynamics and the ability to design event content that meets the needs of a diverse customer base
  • Proven ability to work collaboratively with others
  • Ability to think strategically, coupled with a pragmatic results orientation and proven track record of delivering strong tactical execution
  • Experience with marketing and event management software, such as Marketo and Cvent

What the job involves

  • We have an exciting vacancy for an ambitious, tenacious, and enthusiastic focused Content Strategist to work on a Hybrid capacity from our London Office
  • The strategic content specialist will lead the development and execution of content for events that engage and grow our Insurance Software & BPS (ISB) customer community
  • Collaborate with internal teams and external partners to produce high-quality, relevant content, such as event landing pages, invitations, agendas and presentations that educates, informs and engages the ISB customer community
  • Ensure all content maintains a consistent brand voice and message while addressing the specific challenges and opportunities faced by our customers
  • Partner with event managers to organize and execute both virtual and in-person events that enhance community engagement, including user conferences, webinars, workshops and networking events
  • Develop initiatives that encourage active participation and engagement within the community, both through content and events
  • Gather and incorporate community feedback to continuously improve the relevance and impact of content and events
  • Work closely with cross-functional teams, including product leaders, marketing, sales and delivery to ensure content and events align with broader company objectives and adhere to brand guidelines
  • Advocate for new ideas and approaches in support of continuous improvement / innovation
  • Think creatively and translate those ideas into engaging pieces of digital content

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Company

Our take

Formed in 2017 as part of a merger with Computer Sciences Corporation, DXC has swiftly developed into a global leader in the digital transformation space, providing IT services to numerous enterprise businesses, including over half of FTSE 500-listed companies. Operating across diverse fields such as aerospace, banking, life sciences and transportation, DXC offers a full suite of data analytics, cloud technology, IT consulting and cybersecurity services to help support modernisation in almost any sector.

DXC’s rapid expansion has led to some teething problems. After a rash of large acquisitions shortly after its founding (Tribidge, Molina Medicaid Solutions and Luxoft to name just a few), DXC then went through a period of restructuring, reducing its headcount in some of its markets to allow it to compete with rivals in the IT consulting space such as Deloitte. This has paid off as DXC has returned to profitability after several years of operating at a loss while it consolidated.

DXC had a major PR win in 2022, partnering with Manchester United to be its sleeve sponsor and to help drive the club’s digital transformation. DXC is planning to move forward with a back-to-basics focus on its cybersecurity offering and is seeing major growth in this sector. It is also focusing development on its DXC Platform X technology, having formed a partnership with Dynatrace in 2022 to improve its speed and efficiency.

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Freddie

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