Senior Product Manager, Topline Pro
$150-180k
Plus equity
5 days a week in office
Generative AI platform for home service business marketing
Job no longer available
Generative AI platform for home service business marketing
101-200 employees
Job no longer available
$150-180k
Plus equity
5 days a week in office
101-200 employees
Company mission
To empower local service pros across the country.
Role
Who you are
- 4+ years working as a product manager on technology-powered products, ideally mobile web applications for SMBs
- Experience working in an empowered, cross-functional product pod, ideally between Series A and Series C
- Demonstrated ability to understand multiple functional areas of the business – engineering, design, sales, and operations
- Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgment to assess risks, and to lay out options, trade-offs, and a recommendation in a well-structured, data-informed, narrative
- Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship
What the job involves
- We’re hiring our third Product Manager (recently having hired our first and second), which provides an opportunity to take on significant ownership in building a product that can meaningfully change the lives of home service pros
- You will also have the opportunity to make a huge impact on a small yet growing team and culture
- Our Product organization operates in three pods. This role will be the dedicated Product Manager for one of those pods, reporting directly to our Chief Product Officer
- We empower our product teams to solve hard problems in ways that our customers love yet work for our business
- We empower our product teams to tackle challenging problems in ways that delight our customers and support our business goals. However, we maintain high standards where simply delivering a product isn’t enough. We’re seeking a Product Manager who is dedicated to achieving the impactful results we require
- Collaborate in day-to-day Discovery with the designer and engineer in your Product trio to determine what to build to best drive the goals defined by our quarterly OKRs
- Collaborate with your Pod to ensure the team has the necessary context and specifications to deliver the initiatives picked up from Discovery, including participating in agile sprint ceremonies and testing tickets
- Understand overall company strategy, financials, objectives and constraints and apply them to the work of your Pod
- Understand and track industry trends and the competitive landscape
- Collaborate with, and support, key stakeholders, including our go-to-market teams (sales, marketing, customer success)
- Communicate and evangelize product learnings and status across the company
- Identify and prioritize meaningful problems (pain points, unmet needs, or unmet desires) through deep understanding of customers and users, using both qualitative (e.g. user interviews) and quantitative (e.g. data analysis) techniques
- Analyze product data to understand and optimize existing product performance and to inspire ideas for new opportunities
Our take
Home service businesses such as repairs and building contractors must typically focus on the practical, and their business expertise may not lie in digital marketing and expanding their online presence. That’s where Topline Pro comes in, providing automated, generative AI-powered tools to help home service businesses scale their business online.
Topline Pro helps service professionals build a social media presence, simplify and boost online direct bookings and utilise SEO in marketing campaigns. This means that service professionals needn’t juggle tasks that they are not suited to, and can focus on the services they provide. The company received several high-profile awards in 2023, including a naming on the SMBTech 50, sharing the accolade with high-profile tech companies like Gusto and Stripe.
To be listed among these names is no mean feat for 2020-founded Topline Pro, and this was hammered home by significant Series A funding in 2023 which will be used to expand hiring and its generative AI capabilities. The company has seen substantial sales growth between 2022 and 23, indicating that targeting the home services market with robust digital marketing software is a niche they’ve nailed.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Aug 2025
$27m
SERIES B
Jul 2023
$12m
SERIES A
Total funding: $44.2m
Company benefits
- Health & Wellness: Comprehensive medical, dental, and vision plans. plus a Platinum tier Wellhub membership, fully covered by Topline Pro.
- Top tier tools: The tech, equipment, and workspace setup you need to do your best work.
- In-Office Energy: State-of-the-art offices in the heart of downtown Boston and the historic Domino Sugar Factory in Brooklyn, plus late-night Uber Eats coverage and a fully stocked kitchen and pantry so you're never running on empty.
- 401(k) plan: Retirement savings available through Vestwell, with flexible employee contributions.
- Team Retreats & Pod Culture: Company offsites, inter-office travel, team events, and coffee chat budgets designed to build connection across teams.
- Learning & AI Budget: Monthly AI tool funding and annual professional development support to help you keep learning.
Company HQ
Southside, NY
Leadership
Nick Ornitz
(Co-Founder & CEO)Previously Co-Founder and CEO at Dwelling, Engagement Manager at McKinsey & Company, Research and Development Intern at Unilever and Construction Management Intern at Gilbane Building Company.
Shannon Kay
(Co-Founder & COO)Previously Co-Founder and CPO at Dwelling, Senior Analyst at Wayfair and Business Technology Analyst at Deloitte.
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